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- Tasks: Support underwriters with operational services and improve efficiency in the underwriting process.
- Company: Join HDI Global SE, a leading Corporate & Specialty Insurer with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Why this job: Be part of a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in insurance or a keen interest in operational roles; A-levels or equivalent.
- Other info: Diverse workplace committed to inclusivity and career growth.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Underwriting Operations Analyst role at HDI Global SE. HDI is a Corporate & Specialty Insurer part of the Talanx Group with over 120 years of experience, operating across five continents, around 40 countries and employing over 5,000 people worldwide. This position is within our Long Tail hub in the Operations team. The team works closely with our Professional Lines, Financial Lines and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services and pre-bind and post-bind support to our Underwriters, while helping refine the support provided to improve efficiency and service. This role would suit an individual who has worked within the insurance industry, with experience or an interest in an operational role.
Key accountabilities
- Manage the team mailbox and ensure all correspondence is dealt with efficiently and timely.
- Transfer underwriting information and correspondence into the appropriate documents and management system (Doxis) where applicable.
- Data entry of all policy types and endorsements using the underwriting data entry system – Enora – on behalf of the team.
- Data entry into relevant team systems (RE7, etc.).
- Ensure a timely, efficient and appropriate workflow process is followed from start to finish.
Data Quality
- Monitor and review policy data input to eNora, ensuring compliance with data quality protocols via the Approval Gate.
- Maintain responsibility for individual error rate in line with company standards and expectations.
Managing Relationships
- Deliver high-quality service to the business and develop and maintain strong, long-term relationships with underwriters and brokers by providing excellent service.
Risk and Controls
- Ensure all risks comply with regulatory and compliance checks in line with underwriting guidelines and local and group policies.
- Implement and maintain process controls to ensure output quality; document processes and outputs accurately and accessibly.
Process Improvement
- Suggest and implement process improvements within the role; enhance effectiveness of services and systems used by the Operations team; participate in special underwriting projects as needed.
Credit Control
- Reconcile and investigate accounting queries from the Technical Operations team, including weekly DSIGN reports and individual account queries.
Reporting
- Understand MI reporting, assist with team KPIs and regulatory reporting when required; analyze data and prepare reports for own and underwriters' use.
IT
- Understand IT systems used within the role; attend UK Key User Group to stay informed about system changes and provide input.
Skills & Experience
- Previous experience within an insurance role.
- Knowledge of the London Market; key practices and principles within underwriting are desirable but not essential.
- A-level or equivalent or higher.
- Working towards CII qualifications or similar industry-recognised qualifications is desirable but not essential.
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees. We recognise that a diverse and inclusive workplace is a creative and prosperous one.
If you require support with your application, please contact UK&IRE_Recruitment@hdi.global.
Underwriting Operations Analyst in London employer: HDI Global SE
Contact Detail:
HDI Global SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work in underwriting. A friendly chat can open doors and give you insights that might just land you that Underwriting Operations Analyst role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the London Market and underwriting principles. We want you to feel confident discussing how you can improve efficiency and service in the operations team.
✨Tip Number 3
Showcase your data entry skills! Be ready to discuss your experience with systems like Doxis and Enora. Highlighting your attention to detail will make you stand out as a candidate who can maintain high data quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Underwriting Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Operations Analyst role. Highlight any relevant experience in the insurance industry and operational roles, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Attention to Detail: Since this role involves data entry and compliance checks, it's crucial to demonstrate your attention to detail. Make sure there are no typos or errors in your application – we’re looking for precision!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at HDI Global SE
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially if you've got experience in underwriting. Familiarise yourself with key practices and principles, as well as the specific operations of HDI Global SE. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your operational skills, particularly in data entry and process improvement. Be ready to discuss how you've managed workflows or improved efficiency in previous roles. This will demonstrate your ability to add value to the team.
✨Ask Smart Questions
Come prepared with insightful questions about the role and the team dynamics. Inquire about the tools they use, like Doxis and Enora, or ask how they measure success in the Operations team. This shows that you're engaged and thinking critically about how you can fit into their processes.
✨Be Personable
Building strong relationships is key in this role, so be friendly and approachable during your interview. Show enthusiasm for working with underwriters and brokers, and express your commitment to delivering high-quality service. A positive attitude can go a long way!