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- Tasks: Troubleshoot IT incidents and provide end-user training for a leading corporate insurer.
- Company: Join a top corporate insurer with a dynamic and collaborative culture.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a real impact in IT support while working with international teams.
- Qualifications: Strong skills in Active Directory, O365, and IT infrastructure required.
- Other info: Dynamic environment with a focus on high service availability.
The predicted salary is between 36000 - 60000 £ per year.
A leading corporate insurer is looking for a Senior Desktop Engineer to provide robust IT support for their UK & Ireland operations. You will be responsible for troubleshooting a variety of IT incidents, providing end-user training, and ensuring high service availability.
The ideal candidate must have strong skills in Active Directory, O365, and IT infrastructure. This full-time role offers a chance to work within a dynamic environment, collaborating closely with both local and international teams.
Senior Desktop Engineer — Global IT Support Lead in London employer: HDI Global SE
Contact Detail:
HDI Global SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Desktop Engineer — Global IT Support Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in corporate environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Active Directory, O365, and IT infrastructure. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you've tackled IT incidents and provided end-user training in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Senior Desktop Engineer role!
We think you need these skills to ace Senior Desktop Engineer — Global IT Support Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory, O365, and IT infrastructure. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Desktop Engineer role. Share your passion for IT support and how you can contribute to our dynamic environment.
Showcase Your Troubleshooting Skills: In your application, give examples of how you've successfully resolved IT incidents in the past. We love seeing real-life scenarios where you’ve made a difference, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at HDI Global SE
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, O365, and IT infrastructure. Be ready to discuss specific scenarios where you've successfully troubleshot issues or implemented solutions. This will show that you’re not just familiar with the tools, but that you can use them effectively in real-world situations.
✨Showcase Your Training Skills
Since part of the role involves providing end-user training, think of examples where you've trained others before. Prepare to explain your approach to making complex IT concepts easy to understand. This will demonstrate your ability to communicate effectively with non-technical users.
✨Highlight Your Collaborative Spirit
This position requires working closely with local and international teams, so be prepared to share experiences where teamwork was key to solving a problem. Discuss how you’ve navigated different time zones or cultural differences to ensure smooth collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT incidents. Practice articulating your thought process and decision-making steps clearly. This will help interviewers see how you approach challenges and ensure high service availability.
