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- Tasks: Lead teams to create amazing visitor experiences at cultural venues.
- Company: Join Hampshire Cultural Trust, a leader in enriching community culture.
- Benefits: Enjoy 25 days leave, generous pension, and health perks.
- Why this job: Make a real impact on culture while developing your leadership skills.
- Qualifications: Experience in managing venues and leading operational teams required.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 48000 £ per year.
Level: 2B
Salary: £42,000.00 - £48,000.00 per annum depending on skill and experience
Location: Milestones Museum, Basingstoke, with travel to other HCT venues countywide as required
Hours: 37 hours per week
Type of Contract: Permanent
Referral Category: A
Job Description: General Manager, Milestones Museum and Basing House
Do you have the vision and leadership to inspire teams and deliver outstanding visitor experiences at one of Hampshire’s flagship cultural venues? As General Manager, you’ll lead the delivery of exceptional visitor experiences and operational excellence across our flagship venue and a satellite heritage site. You’ll drive commercial and financial performance, motivate and develop high‑performing teams, and work collaboratively with colleagues across multiple departments, including central teams, to achieve ambitious KPIs. Reporting to the Head of Venue Operations, this is a key leadership role supporting Hampshire Cultural Trust’s 2030 strategy.
A bit about you
- You’ll bring substantial experience of managing a large, multidisciplinary venue or a portfolio of venues within customer facing operations.
- You have a strong track record of leading high performing operational teams to deliver engaging programmes for diverse audiences, events and commercial hires.
- Commercially astute and financially confident, you are experienced in budget management and P&L accountability.
- You are also a clear and credible communicator who builds strong, productive relationships with a wide range of stakeholders.
Who we are
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff. We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
The benefits of working for us:
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contributions
- Generous occupational maternity, adoption and paternity pay
- Enhanced occupational sick pay
- Emergency leave scheme
- Life assurance scheme (x3 annual salary)
- Industry leading Employee Assistance Programme
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to same day GP appointments for employees and their immediate family
- Access to free eye tests and vouchers towards glasses for VDU use
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee in all our venues
- Team Card - Free access to our fee paying venues and discounts across café and retail.
To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application.
Closing date for applications: 15 March 2026
To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/
General Manager in Basingstoke employer: Hct
Contact Detail:
Hct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they align with your own. This will help you stand out as someone who genuinely cares about the role and the organisation.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Hampshire Cultural Trust. Let’s make great things happen together!
We think you need these skills to ace General Manager in Basingstoke
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and insights that make you a great fit for the General Manager role.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in managing venues and leading teams. Focus on showcasing your achievements in delivering exceptional visitor experiences and driving commercial success, as these are key aspects of the role.
Context is Key: Since we’re not asking for cover letters, use the context section of your application wisely. Briefly explain why you’re interested in this position and how your background aligns with our mission at Hampshire Cultural Trust.
Check Your Details: Before hitting submit, double-check all your details! Ensure your contact information is correct and that your CV is up-to-date. A polished application shows us you’re serious about joining our team!
How to prepare for a job interview at Hct
✨Know Your Venue Inside Out
Before the interview, make sure you research Milestones Museum and Basing House thoroughly. Understand their mission, current exhibitions, and visitor demographics. This will help you demonstrate your passion for the venue and how you can enhance visitor experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlight your ability to inspire and develop high-performing teams, as this is crucial for the General Manager role.
✨Be Financially Savvy
Brush up on your budget management and P&L accountability skills. Be ready to discuss how you've managed finances in previous roles and how you plan to drive commercial performance at Hampshire Cultural Trust. This will show that you're not just a people person but also a financially astute leader.
✨Engage with Their Values
Familiarise yourself with Hampshire Cultural Trust's commitment to equity, inclusion, and diversity. Be prepared to discuss how you can contribute to these values in your role. Showing that you align with their mission will set you apart from other candidates.