Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a world-class experience at events and performances.
- Company: Join Hampshire Cultural Trust, a leader in creating inspiring cultural experiences.
- Benefits: Earn £13.73 per hour with flexible hours and a vibrant work atmosphere.
- Why this job: Be part of an award-winning team that loves the arts and values diversity.
- Qualifications: Team player with confidence in fast-paced environments and strong communication skills.
- Other info: Great opportunity for personal growth and to make a positive impact in the community.
The predicted salary is between 13 - 16 £ per hour.
Salary: £13.73 per hour, including rolled-up holiday pay
Location: West End Centre, Aldershot
Hours: Ad-hoc to include evenings and weekends
Type of Contract: Casual
The Casual Front of House role isn’t just a job—it’s the most rewarding seat in the house. As the first point of contact in the customer journey, you set the tone for every performance, workshop, and event we host.
You’ll join an award-winning, close-knit team that prides itself on being approachable and professional with a genuine love of the arts. While the hours are often unsociable (evenings and weekends), the atmosphere is unmatched. From the rush of the interval bar to the buzz of the Box Office, you’ll ensure every guest has a safe, seamless, and world-class experience.
Responsibilities:- Welcome guests and be the first point of contact in the customer journey.
- Work in a fast-paced bar environment, handling high-volume orders and transactions accurately while maintaining high standards of customer service.
- Be a problem-solver and exceptional communicator to help customers get the most out of their experience.
- Maintain hygiene, safety and compliance standards to ensure a safe environment for customers at the venue.
- You’re a supportive team player, willing to jump in and help on busy show days.
- Confident working in a fast-paced bar environment and managing transactions.
- Committed to the highest hygiene, safety and compliance standards.
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff. We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
How to Apply:To apply please fill in the application form with an up-to-date CV.
Closing date for applications: 15 February 2026
For more information visit: www.hampshireculture.org.uk
If you have any queries relating to the recruitment process, please call our enquiries line on 01962 396678 or email people@hampshireculturaltrust.org.uk
Casual Front of House in Aldershot employer: Hct
Contact Detail:
Hct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front of House in Aldershot
✨Tip Number 1
Get to know the venue! Familiarise yourself with the West End Centre and its events. This way, when you walk in for an interview, you can chat about what excites you about working there, showing your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as Front of House and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out.
✨Tip Number 3
Network with current staff or volunteers if you can. They can give you insider tips on what it’s like to work there and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Hampshire Cultural Trust.
We think you need these skills to ace Casual Front of House in Aldershot
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the arts and customer service.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Casual Front of House role. Focus on your customer service skills and any experience in fast-paced environments—this will help us see why you’re a great fit!
Follow Instructions: Pay close attention to the application instructions. Fill in the application form completely and attach your up-to-date CV. This shows us that you can follow directions and are serious about the role.
Ask Questions: If you have any queries about the application process or the role itself, don’t hesitate to reach out! We’re here to help, and it shows initiative when you seek clarity.
How to prepare for a job interview at Hct
✨Know the Venue Inside Out
Before your interview, take some time to research the West End Centre and its events. Familiarise yourself with their mission, the types of performances they host, and any recent news. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in fast-paced environments. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your problem-solving abilities and commitment to creating a world-class experience.
✨Emphasise Teamwork and Flexibility
As a Casual Front of House team member, being a supportive player is key. Be ready to discuss times when you worked collaboratively with others, especially during busy periods. Highlight your willingness to jump in wherever needed, as this shows you’re adaptable and ready to contribute to the team.
✨Understand Hygiene and Safety Standards
Since maintaining hygiene and safety is crucial in this role, brush up on relevant standards and practices. Be prepared to discuss how you ensure compliance in your previous roles. This will reassure the interviewers that you take these responsibilities seriously and are committed to providing a safe environment for guests.
