Locality Lead Clinical Specialist Physiotherapist - Chippenham

A rare opportunity has arisen to become part of the MSK North locality leadership team. This role requires the Physiotherapist to have excellent communication skills, experience of leading large teams, developing and implementing service improvements and data analysis skills. The role will comprise of non-clinical and clinical hours. You will be expected to manage a complex caseload as a clinical specialist and provide high quality supervision for staff members.

The successful candidate will work alongside the Physiotherapy Head of Service to provide high quality, evidenced based physiotherapy and will be specifically involved with facilitating the operational development and delivery of the reset and recovery plan. You will be expected to travel across all sites in the North locality: Chippenham, Calne, Malmesbury & Savernake. It is critical that the post holder develops strong relationships with other locality leads to enable a consistent, high quality service throughout Wiltshire and to share learning and examples of good practice.

Our service is well respected, and we have developed strong relationships with local GP practices, Orthopaedic and Rheumatology consultants, midwives as well as other healthcare professionals. Patients are able to self-refer to our service and we have a growing number of First Contact Physiotherapists (FCP) within the GP practices, who also refer patients to us. The MSK service for Wiltshire is based in 11 community sites with excellent links to our acute hospitals in Bath, Swindon as well as Salisbury.

Main Responsibilities:

• To provide excellent leadership to all staff within the defined Community MSK Teams.
• To deliver effective operational management of the team ensuring the resources available are utilised effectively and meet patient needs.
• Use data and soft intelligence to deliver and enhance performance meeting and surpassing all key performance indicators.
• To be the local contact for GPs in a given Locality group, acting in a Lead capacity to delight our customers and identify service development opportunities.
• To contribute to the strategic planning including delivery of agreed business objectives.
• To be an ambassador for the Outpatients Physiotherapy Services.
• To regularly monitor activity level reports (financial, activity, workforce, business, intelligence and transformation) including all identification of exceptions and solutions/actions.
• Identify with colleagues opportunities for service developments and contribute to the delivery of business cases.
• To support policy changes and implementation within the Community setting.
• Lead locally agreed service changes.
• Work with other Locality Group Leaders to ensure a consistent approach to delivery across the division/service.
• To continually measure and evaluate own work and current practices through the use of evidence based practice projects, audit and outcome measures.
• To effectively manage the team within agreed resources.
• To meet all financial and QIPP targets.
• Meet all actions by workforce and Quality targets including the delivery of CQUiNS as appropriate.
• Monitor the patient experience and constantly strive for improvement.
• Support the Patient Safety and Quality (PSQ) lead to embed a culture of excellent governance.
• Support the development of teams to deliver a clinically safe and effective service.
• Role model clinical competency by maintaining own professional development.
• Implement processes for sharing learning from complaints and incidents.
• Understand the patient experience and work to promote positive experiences for all patients and their families.
• Create an open and transparent culture within the team, which supports improvement and innovation.
• Identify individual learning needs.
• To be a clinical lead for the in-service training of physiotherapists within the specialty of musculoskeletal outpatients.
• Contribute to the Divisional workforce plan, including the development of resources and ways of working.

The Ideal Candidate:

• Registered Allied Health Professional (AHP) (Active HCPC registration).
• BSc or equivalent in Physiotherapy.
• Educated to post graduate level or to have equivalent knowledge and experience.
• MSc or equivalent evidence of advanced knowledge in musculoskeletal physiotherapy.
• Leadership training.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Band 7 with NHS Pension and full Agenda for Change terms and conditions.
• Free tea and coffee at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers.
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates.
• Online and face to face help with your mental and physical wellbeing.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development.
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose.
• The pride of working for an organisation committed to the highest clinical and quality standards.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.