Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients and team members in a dynamic healthcare environment.
- Company: Join a leading provider transforming health and care across the UK.
- Benefits: Enjoy competitive pay, NHS pension, paid leave, and career development opportunities.
- Why this job: Make a real impact on patient care while working in a supportive team culture.
- Qualifications: Experience in primary care and phlebotomy is essential; excellent communication skills required.
- Other info: We value diversity and are committed to equal opportunities for all applicants.
We have opportunities for Healthcare Assistants to join England’s leading Primary Care Provider’s Bank division, supporting colleagues and practices across London with continuity of care for patients during periods of absence and annual leave.
Main Responsibilities:
- To assist with patient duties as required and support other team members.
- To assist the NP/PN and/or Registered Manager with duties related to CQC outcomes, ensuring compliance is maintained.
The Ideal Candidate:
- Experience in a Primary Care setting and phlebotomy is essential.
- An understanding of confidentiality is required and the ability to use own judgment.
- The post holder must be an excellent communicator both spoken and written.
- The post holder must be well presented and wear a uniform in line with Operose Health requirements.
- Must be able to relay clinical information clearly.
- Must have PC skills; ideally will be able to use basic Word, Excel and e-mail.
- Must be comfortable with following processes/procedures.
- Should be personable, polite and patient.
- Needs to have empathy with patients, some of whom may not be so patient or polite due to anxiety.
- Ability to remain calm in sometimes fraught circumstances.
- Needs to be sensitive when dealing with confidential issues.
- Needs to apply common sense when dealing with situations which do not fit the norm.
- Must be adaptable and comfortable dealing with changing priorities and be a team player.
- Must be able to assess their own competency.
- Must be aware of the professional boundaries they are working to and highlight any areas of required development.
What we can offer you as a Healthcare Assistant:
- Competitive hourly remuneration.
- NHS Pension.
- Accrued paid annual leave.
- EAP We Care.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- Varied opportunities for career development within our wider organisation.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Bank Healthcare Assistant - London employer: HCRG
Contact Detail:
HCRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Healthcare Assistant - London
✨Tip Number 1
Familiarise yourself with the specific duties of a Bank Healthcare Assistant in a primary care setting. Understanding the nuances of patient care and compliance with CQC outcomes will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or informal chats.
✨Tip Number 3
Brush up on your communication skills, especially in relaying clinical information clearly. Practising how to convey complex information in simple terms can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss scenarios where you've had to remain calm under pressure or deal with sensitive situations. Having specific examples ready will showcase your ability to handle the demands of the role effectively.
We think you need these skills to ace Bank Healthcare Assistant - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a Primary Care setting and any phlebotomy skills. Use specific examples to demonstrate your communication abilities and adaptability.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your empathy towards patients and your ability to remain calm under pressure, as these are key qualities for the position.
Highlight Relevant Skills: In your application, emphasise your PC skills, particularly with Word, Excel, and email. Also, mention your understanding of confidentiality and your ability to follow processes and procedures.
Showcase Your Team Player Attitude: Demonstrate your ability to work well within a team. Provide examples of how you've successfully collaborated with colleagues in previous roles, especially in high-pressure situations.
How to prepare for a job interview at HCRG
✨Showcase Your Experience
Make sure to highlight your experience in a Primary Care setting and any phlebotomy skills you possess. Be prepared to discuss specific situations where you've successfully assisted patients or supported team members.
✨Demonstrate Communication Skills
As an excellent communicator, you should be ready to provide examples of how you've effectively relayed clinical information in the past. Practice articulating your thoughts clearly and concisely, both verbally and in writing.
✨Emphasise Empathy and Patience
Given that you'll be working with patients who may be anxious or distressed, it's crucial to convey your ability to remain calm and empathetic. Share experiences where you've handled difficult situations with sensitivity and understanding.
✨Be Adaptable and Team-Oriented
Highlight your adaptability and willingness to work as part of a team. Discuss instances where you've successfully navigated changing priorities or collaborated with colleagues to ensure continuity of care for patients.
