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For Companies At a Glance
- Tasks: Plan, develop, and optimise ICT infrastructure systems for a dynamic team.
- Company: Join the Westmorland & Furness ICT Service with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on corporate ICT services and enhance user experiences.
- Qualifications: Relevant qualifications or experience in ICT infrastructure and systems.
- Other info: Collaborative environment with a focus on service improvement and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
This role will be part of the Westmorland & Furness ICT Service, Enabler Services Directorate.
Purpose of this Post
The purpose of the Infrastructure Engineer is to plan, develop, deploy, test, support and optimise ICT infrastructure systems and services, taking responsibility for overall operational readiness of these systems and services. Supporting the Infrastructure Manager with technical advice, service planning and other related issues. These systems and services will encompass voice, data, server, storage and perimeter security for both On Premise and Cloud environments. Working within the ICT team to deliver the best experience for the end-user.
Key Job Specific Accountabilities
- Act as a Technical Lead for a specified technology or group of technologies, responsible for designing, planning and implementing complex ICT projects within set time scales. Directs internal and external resources in order to achieve this. These projects have a major and wide-ranging impact on the majority of corporate ICT services we provide.
- Ensures levels of capacity provided meet business needs within these specified technologies or group of technologies.
- Responsible for providing 3rd line technical support and development of the ICT infrastructure both on premise and cloud, including: data centres, local network and WAN, data and application servers, SAN, mail, web and printer servers, supporting middleware and software, remote access, voice and data lines and switching.
- Responsible for identifying and, where required, escalating issues relating to third party suppliers to the Infrastructure Manager.
- Contribute to business continuity planning and testing for a specified infrastructure solutions/systems.
- Responsible for operating within appropriate controls for changes in the technology environment.
- Contribute to availability management planning, design, and testing activities.
- Act as secondary lead for other technologies or groups of technologies.
- Contributes to strategic decision making with responsibility to provide advice on significant procurements which may have a major impact on the corporate communications infrastructure.
- Provides expert professional advice on major projects and technical issues to managers, colleagues and users to ensure a full understanding of the implications, risks and benefits surrounding these.
- As a Technical Expert proactively recommends and develops solutions to complex technical issues.
- Responsible for providing detailed monthly reports to senior management to ensure compliance with corporate wide licensing agreements and advising/interpreting possible issues/breaches.
- Proactively maintains systems/infrastructure through performance monitoring, log analysis, planned upgrades and the use of other tools and techniques.
- Maintain professional contact with all stakeholders including system owners.
- Captures knowledge and contributes to service improvement (including technical documentation).
- Work in a flexible manner with other teams to resolve customer issues.
Qualifications:
NVQ4, HND+, Gen deg, prof qualified (ex degree) or demonstrable relevant competence.
Knowledge:
In depth theory and further job knowledge of ICT servers and systems including operating systems, admin tools and performance optimisation local and wide area networks, voice platforms, Wi-Fi solutions and other network related technologies.
Experience:
Substantial period of working in a relevant role or environment. In depth theory and further job knowledge of ICT servers and systems including operating systems, admin tools and performance optimisation local and wide area networks, voice platforms, Wi-Fi solutions and other network related technologies.
Expertise:
Performance of a wide range of activities involving a full working knowledge of specific administrative and/or advanced practical processes and procedures. Full understanding of associated processes.
Disclosure and Barring Service (DBS) Checks
This post requires a basic DBS check. The level of check required is DBS Basic.
ICT Infrastructure Engineer in London employer: HCRG Workforce Solutions
Contact Detail:
HCRG Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the ICT field, especially those who work at Westmorland & Furness. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects and achievements in ICT infrastructure. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your knowledge of servers, networks, and cloud solutions. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you’re serious about the role. Don’t forget to tailor your application to highlight how your experience aligns with the job description.
We think you need these skills to ace ICT Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, especially around ICT systems, project management, and technical support.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your expertise in managing ICT infrastructure and your ability to lead projects.
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly. Mention your knowledge of operating systems, networks, and any relevant tools or technologies that align with the job requirements. We want to see what you can bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HCRG Workforce Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ICT infrastructure systems, especially those mentioned in the job description. Be ready to discuss your experience with servers, networks, and cloud environments, as well as any specific technologies you've worked with.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving skills and understanding of complex ICT projects. Practise explaining your thought process when tackling technical issues, as this will showcase your expertise and ability to communicate effectively.
✨Showcase Your Teamwork Skills
Since this role involves working within a team, be prepared to share examples of how you've collaborated with others in past projects. Highlight your ability to direct resources and work flexibly with different teams to resolve customer issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current ICT projects or challenges they face, which will demonstrate your enthusiasm and proactive approach.
