Clinical Triage Practitioner
An exciting opportunity has arisen for a Clinical Triage Practitioner to support the delivery of Children's Specialist Services across Bath & North East Somerset, Swindon and Wiltshire.
The post holder will undertake clinical triage of referrals, including urgent referrals, ensuring timely assessment, decision-making and communication of outcomes.
Working as part of a multidisciplinary team, the successful candidate will support complex referral discussions, provide clinical advice and contribute to effective care coordination across services.
The role requires close partnership working with healthcare professionals, education services, voluntary sector organisations and families to ensure children and young people receive appropriate, safe and effective support through a coordinated and integrated care pathway.
Location: To be agreed within Bath & North East Somerset, Swindon or Wiltshire, with hybrid home working available.
Travel across the BSW locality may be required to support service delivery and partnership working.
Hours available: 30 hours per week. The service operates on a rota basis, and the successful candidate will be required to work either:8:00am to 4:00pm, or10:00am to 6:00pm
Package Description
As a Clinical Triage Practitioner you will be part of our valued team in our BSW Children Clinical Triage Service, receiving access to exclusive rewards and benefits including: £39,959 - £48,117 FTE (Band 6 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission
Main Duties of the Role
- Undertake clinical triage of referrals into Children's Specialist Services and School Aged Health Services in accordance with agreed pathways and timescales.
- Support the Clinical Triage Lead in the delivery of multidisciplinary triage for complex and multiple-need referrals.
- Provide specialist clinical advice and support to Care Coordination and single Point of Access functions.
- Ensure children, young people and families are directed to appropriate services through effective care navigation.
- Communicate complex, sensitive and potentially distressing information to families and professionals as required.
- Work collaboratively with health, education, social care and third-sector organisations to ensure coordinated care delivery.
- Identify, elevate and manage safeguarding concerns, clinical risks and pathway issues.
- Contribute to service development, governance processes, implementation of standard operating procedures.
Person Specification
Essential Criteria
- Registered Nurse or Allied Health Professional with current NMC/HCPC registration.
- Evidence of continuing professional development.
- Evidence of specialist clinical knowledge relevant to the role.
- Minimum 3 years' post-registration experience.
- Knowledge of current health and social care policies.
- Knowledge of safeguarding and child protection procedures.
- Experience of child and family-centred care.
- Demonstrable clinical engagement and assessment skills.
- Experience working with partner agencies and multidisciplinary teams.
- Ability to work across professional and organisational boundaries.
- Supervisory and reflective practice skills.
- Ability to travel throughout Wiltshire
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Clinical Triage Practitioner (Part-Time - 30 Hours) in Swindon employer: HCRG Care Group
HCRG Care Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional development. As a Ward Manager at our Marlborough location, you will benefit from a competitive Band 7 salary, access to NHS pension schemes, and a wealth of resources for personal and career growth, all while being part of a dedicated team committed to transforming health and care services in the community.
