At a Glance
- Tasks: Support hospital operations with cleaning, catering, and portering services.
- Company: Join HCRG Care Group, a leading provider of community health and care services.
- Benefits: Enjoy a competitive salary, discounts, and access to your wages as you earn them.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Must have a valid UK driving licence and be willing to undertake food hygiene training.
- Other info: Dynamic role with opportunities for professional development and a focus on wellbeing.
The predicted salary is between 19800 - 26700 £ per year.
As a Soft Services General Assistant, you’ll be part of our valued team at St Martin's Hospital in Bath. You will feel valued as a Soft Services General Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £23,875 FTE with access to a group pension
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
- Free tea, coffee and milk at your base location
As a Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment. This role is varied and dynamic offering a variety of activities to support and enable the delivery of HCRG Care Group Community Services. This role is primarily based between Paulton Memorial Hospital and St Martins Community Hospital so being able and willing to travel across sites is essential for this role. A valid UK driving licence is an essential requirement for this role due to the requirement to drive a company van.
The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to cleaning, catering and portering.
Main Responsibilities:- Day to day cleaning of a variety of areas, such as staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatient areas as per cleaning schedules that enable us to be compliant with NHS Cleaning Standard.
- Ad hoc and periodic cleaning as per NHS Cleaning Standards such as high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles.
- Reactive cleaning such as Deep Cleans, spills and leaks.
- Ward Kitchen food and drink service.
- Catering block (St Martins) food preparation and management.
- Stock control.
- Goods in services.
- Ward Clean downs.
- Transportation between sites of equipment and supplies, using company van.
The Ideal Candidate:
- Range of work procedures and practices, base level of theoretical knowledge plus experience relevant to the post - essential.
- Facilities in house training program to be completed within agreed time scale – essential.
- Essential that the applicant be willing to undertake NVQ Level 3 Food Hygiene if not already qualified in order to fulfil this role to undertake duties in the catering block.
- Current full clean driving license and use of a car during working hours.
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
We're an inclusive company committed to equal opportunities. We welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
We are committed to safeguarding and protecting children, young people and vulnerable adults. Everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Soft Services General Assistant - St Martins Hospital employer: HCRG Care Group
Contact Detail:
HCRG Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services General Assistant - St Martins Hospital
✨Tip Number 1
Get to know the company! Research HCRG Care Group and St Martin's Hospital. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to healthcare. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions specific to the Soft Services General Assistant role. Think about scenarios where you've demonstrated teamwork, adaptability, and problem-solving skills, as these are key in a hospital environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at HCRG Care Group.
We think you need these skills to ace Soft Services General Assistant - St Martins Hospital
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Soft Services General Assistant role. We want to see how you can contribute to our team at St Martin's Hospital!
Show Your Passion: Let us know why you're excited about working in a healthcare environment. Share any relevant experiences or motivations that drive you to be part of HCRG Care Group and our mission to transform health and care.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HCRG Care Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Soft Services General Assistant. Familiarise yourself with the cleaning and catering standards expected in a hospital environment, as well as the importance of compliance with NHS Cleaning Standards.
✨Show Your Team Spirit
This role is all about working closely with others, so be prepared to discuss your experience in teamwork. Share examples of how you've collaborated with colleagues in previous roles, especially in dynamic environments like hospitals or care settings.
✨Highlight Your Flexibility
Since this position requires travel between sites, emphasise your willingness and ability to adapt. Mention any past experiences where you had to be flexible with your schedule or duties, and how you managed those changes effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they support staff wellbeing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.