Apprenticeship Work Coach in Runcorn

We are looking for an occupationally competent and passionate Apprenticeship Work Coach to join our team at HCRG Care Group. In this rewarding role, you will support apprentices across a range of Leadership, Health & Social Care, and Clinical Care apprenticeship standards, guiding them throughout their full learning journey.

Working collaboratively with employers, line managers, workplace mentors and our quality assurance team, you will deliver high‑quality coaching, conduct progress reviews, and provide ongoing pastoral support to ensure apprentices stay engaged, motivated and on track to achieve their qualifications. This role focuses on coaching, mentoring, assessment readiness and pastoral care rather than formal classroom teaching. You will play an essential part in helping apprentices achieve mandatory requirements such as Functional Skills in Math and English through coaching and signposting.

This role offers hybrid working to support a better work-life balance. When you aren’t working from home, you will be based from our Head Office at Runcorn or will be aligned to your nearest service locality with travel required to National Services when necessary. We have both full-time (37.5 hours per week) and part-time (22.5 hours per week) opportunities available.

Interviews for successful applicants are scheduled to take place week commencing 26th February.

What you’ll do:

• Support apprentices to achieve successful, timely completion of their apprenticeship standards.
• Deliver high‑quality coaching, mentoring and assessment support.
• Engage apprentices, managers and workplace mentors to build tailored learning and development plans aligned to workplace practice.
• Provide pastoral support to apprentices, taking into account individual wellbeing needs.
• Prepare, agree and review action plans during regular progress reviews in line with programme and funding requirements.
• Support apprentices to achieve Functional Skills through coaching and effective signposting.
• Maintain accurate and timely documentation, including individualised learning records and funding‑compliant progress reviews.
• Proactively identify new apprenticeship opportunities within relevant occupational sectors, ensuring programme content remains current and fit for purpose.
• Ensure safeguarding responsibilities are met and all learners are protected throughout their programme.
• Maintain up‑to‑date records of apprentice progress, engagement and compliance.
• Attend standardisation and quality meetings with work coaches and assessors.

About you:

• Minimum of 2 years’ experience delivering apprenticeship standards, ideally within Leadership & Business, Coaching or Healthcare sectors, up to and including Level 5.
• Recognised assessor qualification (e.g., CAVA, TAQA or equivalent).
• Excellent verbal, written and digital communication skills.
• Strong ability to deliver high‑quality coaching and support in virtual or blended environments.
• Demonstrable ability to manage a caseload, ensuring progression, engagement, funding compliance, and timely completions.
• Ability to prioritise workload and meet deadlines effectively.
• Proficient in Microsoft applications and confident using digital learning platforms.
• A proactive problem-solver with the ability to work autonomously.
• Comfortable working unsupervised for periods and managing time effectively.
• Ability to travel nationally for meetings, events and learner visits when required.

You will be part of an organisation committed to investing in people, supporting professional growth, and helping individuals to unlock their potential through high-quality apprenticeships. This role offers the opportunity to make a real impact on apprentices’ futures while working within a supportive and values‑driven team.

Package Description

You will feel valued as an Apprenticeship Work Coach within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £30,607.50 annual salary with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.