Wing Pharmacy Technician - HMP Norwich

Help Deliver Safe and Effective Healthcare in a Unique Clinical Environment

An exciting opportunity has arisen for a Pharmacy Technician to join our healthcare team at HMP Norwich. This role is central to the delivery of a legal, safe, and high-quality pharmaceutical service, ensuring patients receive appropriate medicines and support within a secure setting. Working under the direction of the Clinical Lead and Pharmacy Manager, you will contribute to medicines management services, support cost-effective prescribing initiatives, and provide pharmaceutical expertise across the prison healthcare service. You will work independently within established procedures while collaborating closely with multidisciplinary teams to drive positive healthcare outcomes.

Location: HMP Norwich, Knox Road, Norwich, Norfolk, NR1 4LU

Hours: Full-time and part-time opportunities available

Package Description

• Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
• Free on-site parking at HMP Norwich
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Key Responsibilities

• Deliver medicine management services across designated prison wings
• Ensure Patient Medication Records are accurate, complete, and maintained to a high standard
• Provide pharmaceutical advice and respond to medicines-related enquiries from healthcare colleagues
• Liaise with pharmacy and clinical teams to resolve medicine supply issues efficiently
• Support the education, induction, and development of students and trainee staff
• Monitor stock levels and expiry dates in line with standard operating procedures
• Process returned medications in accordance with local medicines management policies
• Undertake continuing professional development to maintain competence and best practice

Skills, Experience and Qualifications

Essential Criteria

• BTEC/NVQ Level 3 in Pharmaceutical Sciences or equivalent
• Current GPhC registration
• Sound knowledge of medicines legislation and pharmaceutical best practice
• Experience of working collaboratively within multidisciplinary healthcare teams
• Excellent communication and interpersonal skills
• Ability to exercise initiative and sound judgement within established procedures
• Proven ability to manage workload and prioritise competing demands
• Strong organisational and administrative skills
• Ability to motivate self and contribute positively to team objectives
• Resilience and professionalism when working in a challenging environment

Desirable Criteria

• Experience of stock management and inventory control
• Previous experience within secure, community, or secondary care healthcare settings
• Awareness of medicines optimisation and cost-effective prescribing principles
• Experience assisting with medication budget monitoring
• Previous mentoring, training, or supervision experience

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

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