Discharge Coordinator

Are you looking for an exciting new role as a Discharge Coordinator? HCRG Care Group are recruiting a Discharge Coordinator based in our Community Hospital at St Martins Hospital. Working as part of BaNES Care Coordination Centres Flow Team you will be part of a small team of coordinators to provide exceptional, consistent levels of service support discharges from acute and community hospitals into community services. Working closely with nurses, therapists, social workers and other members of the multi‑disciplinary team (MDT) you will ensure the discharge process is timely and communication is maintained as to where patients are in their discharge journey. The role involves ensuring accurate and up‑to‑date records are maintained to provide information related to discharge activity demand and capacity. Flow Discharge Coordinators are central in ensuring patients and families are kept up to date regarding the expected discharge pathway. You will be based in St. Martin’s Hospital, however occasional travel to the Care Coordination Centre at Peasedown St John may be required. This is a fixed‑term position for 6 months and a part‑time opportunity working 32.5 hours per week.

As part of the HCRG Care Group Care Coordination Team you will report to the Discharge Coordinator Team Leader. The team includes Discharge Coordinators, Therapists, Nurses, Social Workers, Triage Clinician and Clinical Leads.

Responsibilities

• Work as part of the multi‑disciplinary team (MDT) to maintain good communication between all services involved in discharge, driving safe and timely discharge by ensuring all administrative work is completed proactively.
• Ensure patients and clients are aware of the discharge process, pathways, expected timeframes and an overview of reasons discharges can be delayed.
• Attend huddles and MDT meetings, recording actions taken and discharge readiness on the clinical system.
• Attend professional and family meetings, recording minutes on relevant paperwork.
• Monitor predicted dates of discharge and pathways for all patients at the community hospital, ensuring they are registered on the clinical system.

About HCRG Care Group

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England we support communities of many millions and directly help more than half a million people each year.

We care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people. We are a Disability Confident committed company and provide facilities, work environment adjustments and technical solutions to be inclusive of everyone.

Safeguarding and protecting children, young people and vulnerable adults is of utmost importance. We have policies and procedures in place to promote safeguarding and safer working practices, and every team member is subject to a safer recruitment process, including disclosure of criminal records and vetting checks.

Benefits

• A salary of £23,875 with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback and voucher offers.
• Access to your wages as you earn them to help cover life\’s emergencies and avoid overdraft fees or high interest rates.
• Online and face‑to‑face help with your mental and physical wellbeing – healthy recipes, activity challenges, post‑trauma support, legal, debt and life‑management help, as well as career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
• An open, just culture that encourages you to have and implement ideas to deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring‑fenced innovation funding each year.