Administrator - HMP Chelmsford

Join our dedicated team at HMP Chelmsford, committed to providing a safe and supportive environment for incarcerated individuals. We are currently seeking a skilled and organized Administrator to support the administrative functions within the prison facility. As an Administrator at HMP Chelmsford, you will play a crucial role in ensuring the efficient operation of administrative processes within the prison. This position requires a detail-oriented and proactive individual who can manage various administrative tasks effectively.

Within this role you will be Monday to Friday - 9am to 5.30pm, 40 hours per week. Please note that there is no parking available on site but there are car parks located within walking distance.

Main Responsibilities:

• Management of the internal clinics, booking appointments, liaising with clinicians to schedule clinic dates.
• Booking of external hospital appointments for patients that have been referred to secondary care.
• Requesting medical information from patients' community GPs and ensuring we obtain this information within a specific time frame so that we are able to continue care.
• Providing medical records following GDPR.
• Receive and appropriately code safeguarding information/requests etc. training provided.
• Action and record requests appropriately with deadlines recorded.
• Monitoring of phone lines/answering any queries.
• Coordinate MDTs; diaries, ensure invitations are sent and track responses.
• Take minutes at MDTs.
• Ordering and Maintenance of Equipment/Supplies.
• Collate basic information in response to requests.

About the Company:

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

Job responsibilities:

As an Administrator, you'll be part of our valued team based at HMP Chelmsford. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,467.00 per annum with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.

Ideal Candidate:

• Excellent numeracy and literacy.
• Competent IT skills including Word, Outlook, and Excel.
• Experience of working with confidential and sensitive information and data.
• Experience of using Microsoft packages.
• Excellent communication and interpersonal skills.
• Good organisational skills.
• Ability to prioritise own workload.
• Effective time management.
• Ability to work on own initiative, and build and develop relationships.
• Excellent telephone manner.
• While not essential, it is desirable to have experience working within Healthcare and have experience using SystemOne.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.