Soft Services General Assistant - St Martins Hospital in Bath

As a Soft Services General Assistant, you’ll be part of our valued team at St Martin's Hospital in Bath. You will feel valued as a Soft Services General Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £23,875 FTE with access to a group pension
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face-to-face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
• Free tea, coffee and milk at your base location

As a Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment. This role is varied and dynamic offering a variety of activities to support and enable the delivery of HCRG Care Group Community Services. This role is primarily based between Paulton Memorial Hospital and St Martins Community Hospital so being able and willing to travel across sites is essential for this role.

A valid UK driving licence is an essential requirement for this role due to the requirement to drive a company van.

The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to; cleaning, catering and portering.

The cleaning element of the role will include:

• Day to day cleaning of a variety of areas, such as staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatient areas as per cleaning schedules that enable us to be compliant with NHS Cleaning Standard.
• Ad hoc and periodic cleaning as per NHS Cleaning Standards such as high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles.
• Reactive cleaning such as Deep Cleans, spills and leaks.

The catering element of the role will include:

• Ward Kitchen food and drink service
• Catering block (St Martins) food preparation and management

The Portering element of the role will include:

• Stock control
• Goods in services
• Ward Clean downs
• Transportation between sites of equipment and supplies, using company van

The Ideal Candidate:

• Range of work procedures and practices, base level of theoretical knowledge plus experience relevant to the post - essential
• Facilities in-house training program to be completed within agreed time scale – essential
• It is essential that the applicant be willing to undertake NVQ Level 3 Food Hygiene, if not already qualified in order to fulfil this role to undertake duties in the catering block.
• Current full clean driving license and use of a car during working hours.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.