Administrator - HMP Chelmsford in Basildon

Join our dedicated team at HMP Chelmsford, committed to providing a safe and supportive environment for incarcerated individuals. We are currently seeking a skilled and organized Administrator to support the administrative functions within the prison facility. As an Administrator at HMP Chelmsford, you will play a crucial role in ensuring the efficient operation of administrative processes within the prison. This position requires a detail-oriented and proactive individual who can manage various administrative tasks effectively.

Working hours: Monday to Friday, 9:00–17:30 (40 hours per week). Please note that there is no parking available on site but there are car parks located within walking distance.

Responsibilities:

• Management of the internal clinics, booking appointments, liaising with clinicians to schedule clinic dates.
• Booking of external hospital appointments for patients that have been referred to secondary care.
• Requesting medical information from patient’s community GPs and ensuring we obtain this information within a specific time frame so that we are able to continue care.
• Providing medical records following GDPR.
• General Admin duties (scanning, post, photocopying, filing, creating letters etc.).
• Receive and appropriately code safeguarding information/requests; training provided.
• Action and record requests appropriately with deadlines recorded.
• Monitoring of phone lines/answering queries.
• Coordinate MDTs; diaries, ensure invitations are sent and track responses.
• Take minutes at MDTs.
• Ordering and maintenance of Equipment/Supplies.
• Collate basic information in response to requests.

Requirements:

• Excellent numeracy and literacy.
• Competent IT skills including Word, Outlook, and Excel.
• Previous general office experience.
• Experience of working with confidential and sensitive information and data.
• Experience of using Microsoft packages.
• Excellent communication and interpersonal skills.
• Good organisational skills.
• Accuracy/attention to detail.
• Ability to prioritise own workload.
• Effective time management.
• Ability to work on own initiative, and build and develop relationships.
• Excellent telephone manner.

Desirable: experience working within Healthcare and experience using SystemOne.

Benefits:

• A salary of £25,467.00 per annum with access to our group pension.
• Free tea, coffee and milk at your base location.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback offers.
• Access to wages as you earn them to help cover life’s emergencies.
• Online and face-to-face help with mental and physical wellbeing, including resources and coaching.
• Access to eLearning, bespoke career pathways and continuing professional development opportunities.
• An open, inclusive culture with opportunities to contribute ideas and secure funding for innovative projects.

We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children’s community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.