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- Tasks: Support high-quality sexual health services and assist patients with care and information.
- Company: Join a leading community health provider dedicated to transforming lives.
- Benefits: Earn ÂŁ12.21 per hour, enjoy flexible shifts, and access well-being services 24/7.
- Why this job: Make a real difference in people's lives while gaining valuable healthcare experience.
- Qualifications: NVQ Level 2 in Health & Social Care preferred; customer service experience is a plus.
- Other info: Be part of a supportive team with opportunities for recognition and professional growth.
Job Introduction
We are seeking a dedicated and compassionate Bank Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Bank Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment.
This role does require flexibility & a full UK driving licence with access to a vehicle, as travel to various locations across the service in Coventry and Warwickshire will be expected.
Main Responsibilities
- Following completion of any relevant training and competencies, the post holder will be able to:
- Follow all policies and protocols pertaining to the role, reporting any concerns or issues to lead nurses/administration manager.
- Provide first point of contact to patients assessed as requiring asymptomatic screening management.
- Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STI’s and long-term conditions such as HIV (where required).
- Be willing to undergo further training that will enhance service delivery and improve outcomes for patients.
- Undertake microscopy following approved training to support the management of clinical symptoms and report findings to the clinician responsible for care.
- Assist with the correct collection and recording of specimens.
- Offer advice and education to patients regarding safe sex practices and provide information regarding further help and advice.
- Perform condom demonstrations to clients and understand the importance of education.
- Perform pregnancy testing and urinalysis following instruction from Clinical colleagues.
- Assist Clinical staff as necessary including recording of blood pressure, height, weight and BMI.
The Ideal Candidate
Qualifications:
- NVQ Level 2 in Health & Social Care (or equivalent).
- Care Certificate (desirable).
Experience & Knowledge:
- Recent experience working in a patient-facing or customer service setting.
- Previous experience within a sexual health service (desirable).
- Understanding of confidentiality, privacy, and dignity in care.
- Awareness of equality, diversity, and inclusive practices.
Skills & Abilities:
- Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams.
- Able to provide individualised, empathetic care to patients.
- Strong organisational skills with the ability to plan and prioritise workload independently.
- Attention to detail and commitment to high standards of care.
Personal Qualities:
- Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics.
- Calm under pressure with the ability to adjust to a fast-paced environment.
- Trustworthy, patient, and compassionate.
- Professional and respectful approach to patient interactions.
Other Requirements:
- Full UK driving licence and access to a car for travel between clinic bases and outreach locations.
Package Description
An exciting opportunity has arisen for the role of Bank Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Service. You will be valued within HCRG Care Group, with access to rewards and benefits including:
- Hourly rate of ÂŁ12.21 and self-booking for shifts.
- Access to Wagestream to track pay and access earned wages on demand.
- Working in an environment focused on high clinical and quality standards.
- Access to professional networks and well-being services available 24/7/365.
- Opportunities to contribute ideas and apply for funding to benefit patients and services.
- Supportive teams with opportunities to be recognised through local and national awards.
- A commitment to high clinical standards; many services rated “good” or “outstanding” by the Care Quality Commission.
About The Company
We change lives by transforming health and care. Established in 2006, we are one of the UK’s leading independent providers of community health and care services. We deliver and transform adult and children’s community health services, primary care services including urgent care, sexual health, dermatology and MSK, as well as adult social care and wellbeing services. We are committed to equal opportunities and welcome applicants from diverse backgrounds. We are a Disability Confident Committed company.
Safeguarding and safer working practices are our priority. All roles involve safeguarding checks and a safe recruitment process, including disclosure of criminal records and vetting checks. By applying, you consent to us processing your information in line with our privacy policy.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Hospitals and Health Care
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Bank Healthcare Assistant- Sexual Health employer: HCRG Care Group
Contact Detail:
HCRG Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Healthcare Assistant- Sexual Health
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in sexual health. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and confidentiality. We all know how important it is to show empathy and understanding, so be ready to share examples from your experience that highlight these qualities.
✨Tip Number 3
Don’t forget to showcase your flexibility! Since this role requires travel and adaptability, mention any previous experiences where you’ve successfully managed changing schedules or worked in different environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect with you.
We think you need these skills to ace Bank Healthcare Assistant- Sexual Health
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bank Healthcare Assistant role. Highlight your relevant experience in patient-facing settings and any specific skills that match the job description, like your understanding of confidentiality and empathy.
Showcase Your Skills: Don’t forget to emphasise your communication skills and organisational abilities. We want to see how you can provide individualised care and manage your workload effectively, especially in a fast-paced environment.
Be Genuine: Let your personality shine through! We’re looking for someone who is compassionate and trustworthy. Share examples of how you've demonstrated these qualities in previous roles or situations.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it during the hiring process!
How to prepare for a job interview at HCRG Care Group
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Bank Sexual Health Healthcare Assistant. Understand the clinical tasks you'll be performing, like taking patient histories and conducting tests. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Empathy and Communication Skills
Since this role involves direct patient interaction, practice how to communicate effectively and empathetically. Think of examples from your past experiences where you've provided compassionate care or support, as this will demonstrate your suitability for the position.
✨Highlight Flexibility and Adaptability
The job requires flexibility in working hours and locations. Be prepared to discuss how you've adapted to changing situations in previous roles. Share specific instances where you successfully managed unexpected challenges or changes in your work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
