Administration Assistant - Contraception and Sexual Health

Overview

Administration Assistant – Contraception and Sexual Health at HCRG Care Group

Job Introduction

Working directly with our multidisciplinary team, you will assist the administration team with daily tasks, demonstrate excellent IT and workload management skills, provide exceptional customer service on reception and over the phone, order and take deliveries, and be flexible in supporting other teams and administration assistants. This role is part time (14.5 hours per week), fixed term for 12 months.

Main Responsibilities

• Undertake reception duties, including updating patients\’ personal details and organising follow-up appointments or adding patients to an outpatient waiting list following a standard operating procedure.
• Create, update and amend patient case notes, ensuring all patient demographics are accurate as required.
• Ensure telephone enquiries are dealt with in a polite and courteous manner.
• Support with negative results and patient communication.
• Undertake photocopying, facsimiles, email, memo requests and basic ad-hoc copy typing if required.
• Maintain a filing system for hard copy records, ensure electronic records are maintained in line with local policy and guidelines.
• Sort, distribute and action incoming mail if required.
• Work across multiple locations throughout Cheshire West and Chester, including Chester, Ellesmere Port, Northwich, Winsford, Neston and Blacon.

For a full list of job responsibilities, please see the attached job description.

The Ideal Candidate

• Has a full driving licence and access to a car
• Recent experience working in an administrative or customer service role
• Familiar with IT systems
• Has worked in NHS/healthcare (desirable)

Package Description

As an Administrative Assistant in Contraception and Sexual Health, you’ll be working as part of the care system in Cheshire West and Chester where we deliver services across Chester, Ellesmere Port, Northwich, Winsford, Neston and Blacon. You will feel valued as an Administrative Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £23,875 with group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like groceries as well as cashback and voucher offers
• Access to your wages as you earn them to help cover life\\\’s emergencies
• Online and face-to-face help with your mental and physical wellbeing
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose
• The pride of working for an organisation committed to the highest clinical and quality standards

About The Company

We change lives by transforming health and care. Established in 2006, we are one of the UK\’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year—guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

Safeguarding and safer working practices are of the utmost importance, and everyone who joins our team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We also process and hold information about applicants in accordance with our privacy policy. If you would like to know how we use your information, please see our privacy policy.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Hospitals and Health Care

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