At a Glance
- Tasks: Support a senior partner while leading a dynamic legal support team.
- Company: A forward-thinking legal firm based in Worcester with a collaborative culture.
- Benefits: 28 days annual leave, perks portal, and opportunities for professional growth.
- Other info: Join a high-performing team and enjoy a fast-paced, rewarding work atmosphere.
- Why this job: Be the right-hand support to leaders and drive operational excellence in a busy environment.
- Qualifications: Experience in legal administration and strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive, highly organised, and service‑focused legal professional to undertake a pivotal hybrid role combining senior PA support to an Equity Partner with leadership and coordination of legal support services within our Commercial team. This newly innovated position, based in our Worcester office, would suit an experienced PA, Legal Team Leader, or Legal Support Manager who enjoys working closely with senior stakeholders while also taking responsibility for workflow coordination, people management, and operational excellence within a busy legal environment. You will act as a trusted right‑hand support to the Head of Team and Equity Partner, while ensuring the smooth delivery of administrative and business support across the wider team.
Key Responsibilities
- Senior PA & Partner Support
- Full diary management, anticipating priorities and managing ever‑changing demands
- Act as the first point of contact for clients, handling enquiries professionally and confidentially
- Prepare correspondence and legal documents through word‑processing and audio typing
- Draft, format and proofread letters, documents, and forms
- Legal Support Management & Team Leadership
- Day‑to‑day management and coordination of legal support staff within the team
- Lead appraisals, coaching, development discussions, and performance management
- Support recruitment, selection, and onboarding of new support staff
- Foster a collaborative, high‑performing and service‑driven team culture
- Workflow, Operations & Compliance
- Oversee and coordinate workflow across the team to ensure effective support to fee earners
- Manage case files including opening, closing, storage and retrieval
- Ensure full compliance with file management and regulatory requirements
- Coordinate and support key initiatives such as Paperlite, file compliance and AI implementation
- Active involvement in monthly fee estimation, billing, and related processes
- Ensure consistently high standards of client care and service delivery
About You
As Legal Support Manager/PA to Head of Team you will have:
- Experience within a legal or professional services environment
- Strong legal administration and document production experience
- Demonstrated experience supporting senior Partners or Directors
- Proven ability to supervise, lead or coordinate support staff
- Excellent diary management and organisational skills
- Confidence managing multiple priorities in a fast‑paced environment
- High levels of attention to detail, discretion and confidentiality
- Experience using case management systems would be advantageous
- Strong IT skills including Microsoft Office, Outlook, Word, Excel, Teams and Zoom
- A driving licence or the ability to travel between office locations when required
About Us
Benefits of working with us as a Legal Support Manager/PA: 28 days annual leave (plus public holidays) Happy People / Perks at Work benefits portal
PA to Head of Team in Worcester employer: HCR Law
Join our dynamic team in Worcester, where we prioritise a collaborative and high-performing work culture that empowers our employees to thrive. As a Legal Support Manager/PA, you will benefit from comprehensive professional development opportunities, a generous annual leave package, and a supportive environment that values your contributions while ensuring operational excellence in a busy legal setting.
StudySmarter Expert Advice🤫
We think this is how you could land PA to Head of Team in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a PA role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent projects and values, so you can show how you’d fit right in as a supportive right-hand to the Head of Team.
✨Tip Number 3
Practice your communication skills! As the first point of contact for clients, being able to handle enquiries professionally is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace PA to Head of Team in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in legal administration and any relevant support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the PA to Head of Team role. Share specific examples of how you've supported senior stakeholders and managed teams in the past.
Show Off Your Organisational Skills:Since this role requires excellent diary management and organisational skills, make sure to showcase these in your application. We love seeing candidates who can juggle multiple priorities with ease!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at HCR Law
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around diary management and legal support. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
As a PA to the Head of Team, organisation is key. Prepare examples from your past roles where you successfully managed multiple priorities or streamlined processes. Be ready to discuss how you handle changing demands and ensure smooth operations in a busy environment.
✨Demonstrate Leadership Qualities
Since this role involves leading and coordinating a team, be prepared to talk about your leadership style. Share specific instances where you’ve coached or developed team members, and how you foster a collaborative culture. This will show that you can not only support the Equity Partner but also uplift the entire team.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask. Inquire about the team dynamics, the challenges they face, or how they envision the Paperlite initiative evolving. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
