At a Glance
- Tasks: Lead IT service delivery, manage performance, and enhance user experience across the firm.
- Company: HCR Law, a forward-thinking law firm in the UK.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth and to drive continuous improvement.
- Why this job: Shape IT services and make a real difference in a dynamic legal setting.
- Qualifications: Experience in IT service delivery and strong stakeholder engagement skills.
The predicted salary is between 50000 - 60000 £ per year.
HCR Law is seeking an experienced IT Service Delivery Manager to shape how IT services are delivered across the firm in the United Kingdom.
You will manage service performance, incidents, supplier relationships and governance to ensure services meet business needs.
You’ll engage with stakeholders at all levels, promote continuous service improvement and work with IT teams to optimise SLAs and user experience across offices.
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IT Service Delivery Lead — Drive Service Performance & Stakeholders in Worcester employer: HCR Law
As a Legal Support Manager at our award-winning Employment Team in Cheltenham, you will thrive in a dynamic and inclusive work culture that prioritises professional development and employee well-being. With benefits such as a generous pension scheme, annual leave, and a supportive bonus structure, we are committed to fostering a collaborative environment where your contributions are valued and recognised. Join us to make a meaningful impact while working with a diverse range of clients, from medium-sized enterprises to major international companies.
