About the Role
We are enthusiastic that our Revenue Management team in Cheltenham has another opportunity for someone to join us in the role of Credit Controller. This team is a fundamental part of HCR and supports our 13 offices across England and Wales. The purpose of the role is to help maintain an effective and professional credit control system for the company, all while fostering existing relationships with our clients.
Duties will include
- Assisting in achieving monthly cash collection targets
- Liaising directly with clients on outstanding and overdue balances
- Ensuring accurate records are kept of all conversations/communications with clients
- Production of monthly statements and letters
- Liaising with departments to ensure they are kept informed of progress on payments
- Assisting in the suspending of bills procedure where instructed and appropriate
- Assisting in the management of instalment payments checking that they are received as agreed and chasing when instalments are missed
- Assisting in the process of how debts are passed to our Debt Recovery team where appropriate
About You
We are looking for someone with real confidence communicating with clients from all walks of life. You may be currently working in a regulated industry like insurance or banking, or even customer service; we would love to have an application from you.
- Experienced using Excel at an intermediate level
- Adaptable and professional telephone etiquette
- Proficient using Outlook
- Confident communication skills
- Client focused
- Calm and solution driven
- Previous experience within a professional services environment would be advantageous
Benefits of working with us
- Scottish Widows Pension Scheme
- 28 days annual leave (plus public holidays)
- Bonus scheme
- Electric vehicle scheme
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.
#J-18808-LjbffrCredit Controller in Cheltenham employer: HCR Law
As a Legal Support Manager at our award-winning Employment Team in Cheltenham, you will thrive in a dynamic and inclusive work culture that prioritises professional development and employee well-being. With benefits such as a generous pension scheme, annual leave, and a supportive bonus structure, we are committed to fostering a collaborative environment where your contributions are valued and recognised. Join us to make a meaningful impact while working with a diverse range of clients, from medium-sized enterprises to major international companies.
