Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our office, managing clients and supporting the team.
- Company: Join a supportive and inclusive workplace with a focus on diversity.
- Benefits: Enjoy 28 days leave, a bonus scheme, and health perks.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: Customer service experience is a plus; strong communication skills are essential.
- Other info: Flexible working hours and opportunities for personal growth await you.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a full-time Office Administrator to join our Birmingham operations team, on a 12 month FTC basis for maternity cover. Our operations team are a critical link between us and our clients, a lifeline for our employees and a reassuring first impression for our visitors.
Responsibilities
- Meeting and greeting clients and staff members.
- Assisting with diary management.
- Running the reception desk.
- Taking calls, emails and dealing with them in a timely and efficient manner.
- Assisting with room preparation and ordering lunches/arranging refreshments when required.
- Assisting with administrative duties as required including sending faxes and scanning documents.
- Filing and photocopying at regular intervals.
- Distributing post and actioning workflow requirements.
- Providing telephone support and dealing with client queries in the solicitor’s absence.
- Opening new instructions accurately and within service standards.
- Telephoning agents and third parties.
- Ordering office supplies (stationery, food, and drink) in accordance with policies and any other duties/responsibilities that arise commensurate with the nature of the role.
- Management and maintenance of photocopiers.
About You
- Former experience as an Administrator would be beneficial, but it is not essential.
- Has former experience in a client/customer facing environment.
- An ability to build rapport with clients quickly and professionally.
- Is organised and able to manage changing priorities.
- Has an approachable nature as both clients and employees will look to you for support.
- Proactive and can-do approach.
- Excellent telephone manner and communication skills.
- Strong Microsoft Excel, Word, and Outlook experience.
- Ability to work well as part of a team and independently when required.
You will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm.
We are looking for someone to start in mid March with us and to work full time, between 9.00-17.00, Monday to Friday.
Benefits
- 28 days annual leave (plus public holidays)
- Bonus scheme
- Life Assurance
- Scottish Widows Pension Scheme
- Healthcare cash-plan
- 1/3 gym membership contribution
- Electric vehicle scheme
- Happy People/Perks at Work benefits portal
- Cycle to Work scheme
- Flu vaccinations
As HCR is an equal opportunities employer, we celebrate differences and aim to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a supportive and inclusive workplace. We are an armed forces-friendly organisation.
Please let us know of any changes we can make to support your application. If this opportunity sounds of interest, please make an application and submit your CV.
Office Administrator - 12 Month FTC (Maternity Cover) in Birmingham employer: HCR Law
Contact Detail:
HCR Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator - 12 Month FTC (Maternity Cover) in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the firm’s values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Office Administrator, especially your ability to manage changing priorities and build rapport with clients.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator - 12 Month FTC (Maternity Cover) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Administrator role. Highlight any previous admin or client-facing experience, as this will show us you’re a great fit for our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join us at StudySmarter and how your proactive approach aligns with our values. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be the face of our business, it's important to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or how you present your experiences, let us see your approachable nature!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HCR Law
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Office Administrator. Familiarise yourself with tasks like diary management, client interaction, and administrative duties. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to showcase your excellent telephone manner and communication skills. Practice answering common questions clearly and confidently, and think of examples where you've successfully built rapport with clients in the past.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Bring examples of how you've managed changing priorities or handled multiple tasks at once. You could even mention specific tools or methods you use to stay organised, which will show that you’re proactive and can handle the demands of the role.
✨Embrace the Company Culture
Research the company’s values and culture before your interview. Since they emphasise being the face of the business, think about how you can reflect their values in your responses. Showing that you align with their mission will make a positive impression on the interviewers.
