At a Glance
- Tasks: Lead operations and finance for a charity making a real difference in people's lives.
- Company: Join HCPT, a charity dedicated to providing life-changing pilgrimage experiences.
- Benefits: Competitive salary, full-time role, and the chance to make a meaningful impact.
- Other info: Opportunity to work in a dynamic environment with a focus on continuous improvement.
- Why this job: Be part of a passionate team transforming lives through inclusive and joyful experiences.
- Qualifications: Chartered accountant with experience in charity operations and leadership.
The predicted salary is between 68000 - 75000 £ per year.
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Wanted: Chief Operating Officer (COO) employer: HCPT
HCPT is an exceptional employer that fosters a supportive and inclusive work culture, dedicated to making a meaningful impact in the lives of individuals with disabilities and complex needs. With a strong emphasis on personal and professional growth, employees benefit from opportunities to lead innovative projects and collaborate with passionate volunteers and professionals in a vibrant community setting. Located in Rugby or offering hybrid options, HCPT provides a unique chance to contribute to life-changing experiences while enjoying a fulfilling career in the charity sector.
