Waking Nights Support Worker in Stevenage

About the Company

Abbington House is a private residential rehab in Stevenage, Hertfordshire, where treatment takes place in a calm, contained setting. The house is intentionally small, allowing care to stay personal. From the moment someone arrives, there is space to settle, steady themselves, and begin again without noise or pressure. As a residential setting, Abbington House provides structured, supervised care throughout the early stages of recovery, including medically supervised detox where appropriate. Medical oversight is available on site, with care adapted to each individual and reviewed throughout their stay. The focus is on safety, stability, and consistency.

Why should I apply for this Waking Nights Support Worker job?

At Abbington House, we believe that a strong, compassionate team creates the safest and most effective environment for recovery. Whether you’re a therapist, support worker, chef or administrator, we’re a close‑knit team that values compassion, integrity and teamwork – qualities that make a real difference in a recovery environment. Our clinic is a place where people are treated with respect and care, staff included.

• Free on-site parking
• Free lunch
• Career progression
• Paid training
• Work with a warm, kind team with strong leadership and an emphasis on care

What does this Waking Nights Support Worker job involve?

Hours of Work: 0 - 37 Hours Per Week - Shift: 22:00 - 08:00

Main Duties and responsibilities:

• To monitor, support and observe clients in the evening and overnight, ensuring their physical safety, especially those undergoing medical detox.
• Provide practical and emotional support to clients throughout the shift, delivering person‑centred care in line with individual care plans.
• Administer medication according to policy and medical instruction, take vital signs, carry out observations, and report any out‑of‑range results or concerns to the clinical team.
• Complete CIWA‑Ar and COWS assessments, and carry out random urine and breathalyser testing in line with alcohol and opiate detox protocols.
• Record all interventions accurately on the OneView system, complete incident reports promptly, and participate in handovers with day staff.
• Manage the out‑of‑hours emergency phone, responding appropriately and liaising with on‑call staff when required.
• Support clients with daily living tasks, including preparing breakfast, encouraging hydration and nutrition, assisting with room cleaning, laundry and general self‑care.
• Ensure clients attend fellowship meetings and motivate them to engage in treatment activities and routines.
• Maintain a safe, clean environment by completing end‑of‑shift checklists, turning off appliances, cleaning spillages safely and preparing rooms and beds after client discharge.
• Discharge clients in line with procedure when required, ensuring documentation and room turnover are completed correctly.
• Report to the line manager, attend supervision and CPD, and work in accordance with all organisational policies and protocols.
• Always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.

Am I the right person for this Waking Nights Support Worker job?

We expect our staff to:

• Have at least 1 year experience in an adult care setting (required).
• Have a good level of spoken and written English.
• Have a current DBS or willing to undertake one.
• Be caring, kind and calm towards our clients and towards each other.
• Adhere to Safeguarding policies and all company policies.
• Create a safe, warm atmosphere for our clients where they can recover from substance misuse.