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- Tasks: Manage warranty claims and ensure customer satisfaction in a dynamic service centre.
- Company: Join a leading automotive recruitment consultancy with a positive work culture.
- Benefits: Competitive salary, monthly bonuses, ongoing training, and a company lease scheme.
- Why this job: Enhance your skills while making a real impact in the automotive industry.
- Qualifications: Experience in warranty administration or as a service advisor with technical knowledge.
- Other info: Full UK driving licence required; enjoy a friendly, fast-paced team environment.
The predicted salary is between 36000 - 60000 £ per year.
We seek an experienced Vehicle Warranty Administrator who likes to go the extra mile to ensure customer satisfaction, for this delightful Service Centre near Reading. They have a professional working environment and recommend opportunities to enhance their skills through training and career development.
The Role: Working in an established Service Centre, with a focus on attention to detail, working as part of a team, and close communication with the Service Workshop to ensure a clear understanding of the Warranty procedures. The successful candidate will already have experience managing the warranty process, making and processing Warranty Claims as a Warranty Administrator, or a Service Advisor with technical expertise and a basic understanding of Warranty. Technical expertise in vehicle maintenance and repair will be beneficial for this role.
The successful applicant will join their colleagues in a positive working environment, where they are rewarded for their skills and have opportunities to develop as a manufacturer-trained Service Advisor.
Essential:- A Full, UK Driving Licence is essential for this role.
- Attention to detail and a wide knowledge of the Warranty process, and managing vehicle claims.
- Willing to work within a fast-paced, team-friendly and customer-friendly environment.
- Computer literacy, with the ability to use a vehicle dealership management system.
The Salary: The basic salary depends on the individual's skillset, generally around £40,000 with the opportunity to increase this salary by another 10% through a monthly bonus and the chance to enhance your skills with ongoing training and development. Additional company benefits include eligibility to participate in the company lease scheme.
The Hours: 8:00 am to 6:00 pm Monday to Friday, with an hour’s unpaid lunch break.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Warranty Administrator in London employer: Hcp Automotive
Contact Detail:
Hcp Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about warranty roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your warranty knowledge. Be ready to discuss specific claims you've managed and how you ensured customer satisfaction. Show them you’re the detail-oriented candidate they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Warranty Administrator role. We’ve got all the latest openings, and applying directly shows your enthusiasm for the position!
We think you need these skills to ace Warranty Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Warranty Administrator or Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing candidates who go the extra mile, so share specific examples of how you've ensured customer satisfaction in the past.
Show Off Your Computer Skills: Since computer literacy is key for this role, mention any experience you have with vehicle dealership management systems. We want to know you can hit the ground running, so highlight any relevant software skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Hcp Automotive
✨Know Your Warranty Stuff
Make sure you brush up on your knowledge of warranty processes and vehicle claims. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the basics, but that you really know your stuff.
✨Show Off Your Attention to Detail
In this role, attention to detail is key. Prepare to give examples of how you've successfully managed warranty claims in the past, highlighting any instances where your meticulousness made a difference in customer satisfaction.
✨Team Player Vibes
Since this position involves working closely with a team, be ready to talk about your collaborative experiences. Share stories that demonstrate how you’ve effectively communicated with colleagues to resolve issues or improve processes.
✨Get Tech-Savvy
Familiarise yourself with dealership management systems and any relevant software. If you can, mention specific tools you’ve used before, as this will show that you’re ready to hit the ground running in a tech-driven environment.
