At a Glance
- Tasks: Lead a dynamic sales team and drive exceptional customer experiences in a thriving dealership.
- Company: Join a successful franchised dealership in the Croydon area with a supportive culture.
- Benefits: OTE of £68k, company vehicle, pension scheme, and genuine career development opportunities.
- Other info: Enjoy a positive working environment with ongoing training and support.
- Why this job: Make an impact in a high-performing team while developing your leadership skills.
- Qualifications: Experience in automotive sales management and a passion for customer satisfaction.
The predicted salary is between 40800 - 40800 £ per year.
HCP is partnering with a successful franchised dealership in the Croydon area to recruit an experienced Sales Manager. This opportunity is best suited to a motivated automotive professional interested in joining a high-performing retail operation with a strong team culture, supportive leadership and genuine career development prospects.
The successful candidate will play a key role in driving department performance, developing the sales team and delivering an exceptional customer experience.
The Role
- Working closely with senior management, you will support the day-to-day operation of the new vehicle sales function, helping to maximise sales performance, profitability and customer satisfaction.
- Lead by example on the showroom floor, providing coaching and guidance to Sales Executives to help drive individual and team performance.
- Support the achievement of new vehicle sales, finance and customer satisfaction objectives.
- Assist with deal structuring, vehicle ordering and enquiry management to maximise sales opportunities.
- Drive customer retention and repeat business through exceptional customer service and follow-up activity.
- Help maintain high standards of compliance, administration and manufacturer processes.
- Contribute to a positive, motivated and customer-focused sales environment.
Key Responsibilities
- Lead, motivate and develop a team of Sales Executives.
- Drive departmental sales, profitability and customer satisfaction targets.
- Support finance and insurance performance through coaching and deal support.
- Manage customer enquiries and maximise conversion opportunities.
- Develop customer retention and repeat business initiatives.
- Assist with stock management, vehicle ordering and sales planning.
- Ensure compliance standards and sales processes are consistently maintained.
- Create and implement sales campaigns and promotional activity.
- Work collaboratively with senior management and other departments to achieve business objectives.
- Deliver an outstanding customer journey from enquiry to handover.
About You
- Previous experience within a franchised automotive dealership.
- Currently working as a Sales Manager, Transaction Manager, Business Manager or high-performing Senior Sales Executive.
- Proven ability to lead and develop successful sales teams.
- Strong commercial awareness and understanding of dealership profitability.
- Experience supporting finance and insurance performance.
- Excellent communication, organisation and relationship-building skills.
- Positive and proactive leadership approach.
- Full UK driving licence.
What's on Offer?
- Competitive basic salary, with an OTE of £68K.
- Bonus scheme.
- Company vehicle.
- Pension scheme.
- Share Scheme and additional benefits.
- Manufacturer training and ongoing development.
- Genuine career development opportunities.
- Supportive management team and positive working culture.
Working Hours
8:30am-6pm Monday to Friday, 8:30am-5:30pm Saturday & 10am-4pm Sunday (1 in 3 rota). 1 Day off during the week.
Right to Work
Applicants must have the right to work in the UK. Proof of eligibility may be required during the recruitment process.
About HCP International
HCP International is a specialist automotive consultancy working with retailer groups, manufacturers and automotive businesses across the UK. Through our consultative approach and extensive industry network, we help automotive professionals secure opportunities that align with their experience, ambitions and long-term career goals.
New Car Sales Manager in Croydon employer: Hcp Automotive
HCP Automotive is an exceptional employer, offering a dynamic work environment at Heathrow Airport where you can lead a dedicated team of 300 professionals in delivering outstanding passenger services. With a strong focus on employee growth and development, we provide competitive salaries, a contributory pension scheme, and the chance to advance your career within a rapidly expanding organisation. Join us to be part of a vibrant culture that values innovation and excellence in airport operations.
