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For Companies At a Glance
- Tasks: Manage service customers and ensure top-notch customer satisfaction.
- Company: Established passenger car dealership in Cambridge with a strong reputation.
- Benefits: Competitive salary, uncapped bonus potential, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in a workshop setting and excellent customer service skills.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 30000 - 31900 £ per year.
An established passenger car dealership in Cambridge is seeking an experienced Service Advisor to manage service customers, ensuring excellent customer experience and satisfaction. This role involves advising customers on costs, upselling services, and liaising with the workshop to keep customers informed.
The ideal candidate will have a proven track record in a professional workshop setting and strong customer service skills.
The package includes a basic salary of £30,000 - £31,900 and an OTE of £40k.
Automotive Service Advisor: OTE £40k + Uncapped Bonus employer: Hcp Automotive
Contact Detail:
Hcp Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor: OTE £40k + Uncapped Bonus
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show potential employers that you’re not just about the numbers, but also about creating great experiences.
✨Tip Number 3
Don’t forget to research the dealership before your interview! Knowing their services, values, and customer feedback can help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Advisor gig! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Automotive Service Advisor: OTE £40k + Uncapped Bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a professional workshop setting. We want to see how your skills align with the role of a Service Advisor, so don’t be shy about showcasing your customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a genuine interest in providing excellent customer experiences.
Showcase Your Communication Skills: As a Service Advisor, communication is key. In your application, give examples of how you've effectively liaised with customers and workshops in the past. We want to know how you keep everyone informed and satisfied!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hcp Automotive
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common service issues, costs, and upselling techniques. This will help you demonstrate your expertise and show that you're ready to advise customers effectively.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will highlight your ability to ensure customer satisfaction, which is crucial for this role.
✨Communication Skills Matter
Practice how you would explain complex automotive issues in simple terms. Being able to communicate clearly with customers and the workshop team is essential. Consider role-playing with a friend to refine your approach.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through during the interview. Talk about why you love working in this field and how you can contribute to the dealership's success. A positive attitude can make a big difference!
