At a Glance
- Tasks: Support corporate clients in delivering health and wellbeing services to employees.
- Company: Join the UK's leading age-inclusive jobs board focused on over-50s employment.
- Benefits: Enjoy 25 days annual leave, birthday off, and a 6% pension contribution.
- Other info: Opportunities for CPD and employee wellbeing seminars available.
- Why this job: Make a real impact on employee health while working in a supportive team environment.
- Qualifications: Qualified professionals in health or sports therapy are encouraged to apply.
The predicted salary is between 36000 - 60000 € per year.
Job title: Case Manager
Location: Tewkesbury
Salary: £28-30k
Status: Full-time, permanent
Purpose of Role
To deliver case management through the identification of possible reasons for ill health or injury and considering the most appropriate intervention needed to reduce the risk of employee being absent from work and the need for the employee to undertake modified duties.
As a Case Manager, you’re not just handling cases; you’re shaping outcomes. Your insights help reduce absence, guide line managers and HR, and ensure employees can return to work safely and confidently. Every day is fast paced, engaging, and meaningful, with a combination of telephone and video consultations and collaboration across multiple departments.
Key Responsibilities
- Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors
- To be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess: personal and occupational risk factors
- To effectively communicate to the employee, the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their locus of control
- Where required access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the medical condition
- To help the customers line management/HR/Health and Safety managers understand the implications of the assessment, and make clear the recommendations and likelihood of success and any associated cost without breaching the ICO requirements (processing of sensitive personal data.
- To achieve the critical success factors within the various aspects of Case Management including: reduction in sickness absence; reduction in modified duties; minimisation of any cost of 3rd party suppliers including the costs within the Healthcare Plans; prompt return to normal duties or where appropriate alternative duties or exit from the business; case closure to be agreed when resolution complete.
- To work seamlessly with the onsite Functional Health Team to both take referrals and to provide tasks for them to add a three dimensional approach to the case but specifically to review objective measurements where appropriate.
Experience
Microsoft office including Word, Excel, Outlook and PowerPoint
Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls
Adopt an investigatory approach to cases and to ensure that all obstacles are identified and removed where necessary and or appropriate
Ability to understand the impact of work on an individual and the impact of ill health on an individual’s ability to work.
Previous case management, occupational health, or similar experience.
Skills & Knowledge
Clinical and non-clinical care pathways
Understands and demonstrates GDPR, DPA & ICO rules and guidelines relating to customers
General occupational health and legal principles.
How to effectively manage an integrated health approach to the prevention and management of workplace ill health/injury
Empathetic, professional, and confident in your communication, both on the phone and virtually.
Analytical and solution-focused, able to interpret data and identify obstacles to recovery.
Attributes
Demonstrates analytical and problem-solving skills
Able to provide an empathetic and professional approach
Qualifications and Training
Qualified physiotherapist, corrective exercise professional, counsellor, CBT practitioner, nutritionist, physiologist, nurse or other appropriately qualified professional.
Proven hands-on experience in case management, occupational health, or supporting employees through periods of ill health or injury. Practical experience, empathy, and problem-solving ability are just as important as formal qualifications.
Equal Opportunities Statement
HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Case Manager - Corporate Health in Tewkesbury employer: HCML
As a Case Manager in Corporate Health, you will thrive in a supportive and inclusive environment that prioritises employee wellbeing and professional growth. With generous benefits such as 25 days of annual leave, a 6% pension contribution, and opportunities for continuous professional development, our company fosters a culture of teamwork and open communication, ensuring you feel valued and empowered in your role. Located in the heart of the UK, we are committed to making a meaningful impact on the health of employees across various corporate clients.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager - Corporate Health in Tewkesbury
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Case Manager in Corporate Health. Understanding the nuances of case management, especially in relation to health and wellbeing services, will help you articulate your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the corporate health sector. Attend industry events or join online forums where you can connect with current Case Managers or HR professionals. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your knowledge of GDPR, DPA, and ICO guidelines. Being well-versed in these regulations is crucial for this role, and demonstrating your understanding can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with motivational interviewing techniques and CBT principles. These skills are valuable for the role, so think of examples from your past work where you've successfully applied them.
We think you need these skills to ace Case Manager - Corporate Health in Tewkesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Case Manager role. Focus on your knowledge of clinical pathways, occupational health principles, and any experience in case management or related fields.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for health and wellbeing services. Mention specific examples of how you've successfully managed cases or supported clients in similar roles, demonstrating your understanding of the responsibilities outlined in the job description.
Highlight Relevant Qualifications:Clearly list your qualifications, especially if you are a qualified physiotherapist, nurse, or have other relevant certifications. This will help the employer see that you meet the essential criteria for the position.
Showcase Communication Skills:In your application, emphasise your ability to communicate effectively with stakeholders. Provide examples of how you've used listening and empathy in previous roles to support employees or clients, as these skills are crucial for a Case Manager.
How to prepare for a job interview at HCML
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and requirements of the Case Manager position. Familiarise yourself with the key tasks such as assessing health issues and communicating effectively with employees and stakeholders.
✨Showcase Your Communication Skills
As a Case Manager, effective communication is crucial. Prepare examples from your past experiences where you successfully communicated complex information to clients or colleagues, demonstrating your ability to listen and empathise.
✨Demonstrate Your Knowledge of Health Pathways
Be ready to discuss your understanding of clinical and non-clinical care pathways. Highlight any relevant experience you have in managing workplace health issues and how you can apply this knowledge in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and analytical skills. Think of specific situations where you had to investigate a case or manage a health issue, and be prepared to explain your thought process and outcomes.
