At a Glance
- Tasks: Manage cases to support employee health and reduce absence through effective interventions.
- Company: Dynamic corporate health team focused on employee wellbeing.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Fast-paced environment with collaborative teamwork and meaningful impact.
- Why this job: Make a real difference in people's lives while developing your career in health management.
- Qualifications: Experience in case management or occupational health is preferred.
The predicted salary is between 28000 - 30000 £ per year.
Location: Tewkesbury
Salary: £28-30k
Status: Full-time, permanent
Purpose of Role
To deliver case management through the identification of possible reasons for ill health or injury and considering the most appropriate intervention needed to reduce the risk of employee being absent from work and the need for the employee to undertake modified duties. As a Case Manager, you’re not just handling cases; you’re shaping outcomes. Your insights help reduce absence, guide line managers and HR, and ensure employees can return to work safely and confidently. Every day is fast paced, engaging, and meaningful, with a combination of telephone and video consultations and collaboration across multiple departments.
Key Responsibilities
- Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors.
- Be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess personal and occupational risk factors.
- Effectively communicate to the employee the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their locus of control.
- Access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the medical condition.
- Help the customers line management/HR/Health and Safety managers understand the implications of the assessment, and make clear the recommendations and likelihood of success and any associated cost without breaching the ICO requirements.
- Achieve the critical success factors within the various aspects of Case Management including reduction in sickness absence, reduction in modified duties, minimisation of any cost of 3rd party suppliers, prompt return to normal duties or where appropriate alternative duties or exit from the business, and case closure to be agreed when resolution complete.
- Work seamlessly with the onsite Functional Health Team to both take referrals and to provide tasks for them to add a three dimensional approach to the case but specifically to review objective measurements where appropriate.
Experience
- Microsoft Office including Word, Excel, Outlook and PowerPoint.
- Confident telephone skills using effective listening and empathy with employees and stakeholders, covering both inbound and outbound calls.
- Adopt an investigatory approach to cases and ensure that all obstacles are identified and removed where necessary and or appropriate.
- Ability to understand the impact of work on an individual and the impact of ill health on an individual’s ability to work.
- Previous case management, occupational health, or similar experience.
Case Manager - Corporate Health employer: HCML
As a Case Manager at our Tewkesbury location, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer competitive salaries, comprehensive benefits, and opportunities for continuous development, ensuring that you can make a meaningful impact while advancing your career. Join us to be part of a collaborative team dedicated to shaping positive health outcomes and fostering a culture of care and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager - Corporate Health
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate health sector. You never know who might have a lead on a Case Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common case management scenarios. Think about how you'd handle specific situations and be ready to share your insights on reducing absence and supporting employees.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Case Manager - Corporate Health
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Manager role. Highlight your relevant experience in case management, occupational health, or similar fields. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to reducing employee absence. We love seeing genuine enthusiasm!
Showcase Your Communication Skills:As a Case Manager, effective communication is key. In your application, demonstrate your confident telephone skills and ability to empathise with employees. We’re looking for someone who can connect with people!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HCML
✨Know Your Stuff
Make sure you understand the role of a Case Manager in Corporate Health. Brush up on case management principles, especially around identifying health issues and interventions. Familiarise yourself with common occupational health challenges and how to address them.
✨Show Empathy and Communication Skills
Since the role involves a lot of communication with employees and stakeholders, practice demonstrating empathy during your responses. Use examples from your past experiences where you effectively communicated sensitive information or helped someone through a tough situation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential cases you might encounter and how you would approach them. Be ready to discuss how you would identify risk factors and recommend interventions.
✨Highlight Team Collaboration
This role requires working closely with various departments. Prepare examples that showcase your ability to collaborate effectively. Talk about times when you worked with multidisciplinary teams to achieve a common goal, especially in a health-related context.
