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For Companies At a Glance
- Tasks: Gather requirements, design processes, and customise the ServiceNow IRM platform.
- Company: Join HCLTech, a $13+ billion global tech leader with a startup mindset.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a team that values ideas and drives impactful change in technology.
- Qualifications: 7+ years of experience with ServiceNow IRM/SecOps and relevant certifications required.
- Other info: Work remotely and collaborate with a diverse team across 60 countries.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
EXPERIENCE : 7+ Years
Key responsibilities
- Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform
- Work in capacity of ServiceNow IRM Business Analyst in client engagements
- Create High-level & low-level technical design documents and participate in architecture design for deployment.
- Ability to demonstrate any IRM solution and SecOps solutions as and when needed.
- Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform
- Assess as-is IRM processes for maturity and automation on ServiceNow platform
- Knowledge of Advance risk management and continuous control monitoring.
- Create & execute test plans and participate in client UAT & production migration
- Manage GRC Use-stories in agile team and lead the iterations from delivery perspective
- Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups
- Good to have experience with configuring and implementing Service-Now GRC Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies.
- Experience of working on Scripting in ServiceNow.
Skills
- Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory)
- Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation.
- Experience in JavaScript, API, Web Services
- Working knowledge of Vulnerability Mgmt. process & tools
- ISO/CISA/CISM/CISSP/CRICS (preferred)
PLATFORM /TOOL EXPERTISE
- ServiceNow GRC & SecOps
ServiceNow IRM- Functional Consultant employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow IRM- Functional Consultant
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow IRM platform. Being knowledgeable about recent enhancements can give you an edge during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals who are already working in ServiceNow roles or similar positions. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific case studies or projects where you've successfully implemented ServiceNow solutions. Highlighting your hands-on experience will showcase your practical knowledge and problem-solving skills to potential employers.
✨Tip Number 4
Brush up on your understanding of Agile methodologies, as this role involves managing GRC user stories in an agile team. Being able to speak confidently about Agile practices will show that you're well-prepared for the collaborative environment at HCLTech.
We think you need these skills to ace ServiceNow IRM- Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ServiceNow IRM and SecOps. Focus on your 7+ years of experience, showcasing specific projects where you gathered requirements, designed processes, and configured the ServiceNow platform.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and your understanding of HCLTech's mission. Mention how your skills align with their needs, particularly in areas like risk management and automation on the ServiceNow platform.
Highlight Certifications: Clearly list your certifications, especially the mandatory ServiceNow IRM/SecOps administrator/consultant certification. This will demonstrate your qualifications and commitment to the field.
Showcase Technical Skills: In your application, emphasise your technical skills such as JavaScript, API, and Web Services. Provide examples of how you've used these skills in past roles, particularly in relation to configuring and implementing ServiceNow GRC applications.
How to prepare for a job interview at HCLTech
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow IRM platform. Be prepared to discuss specific projects where you gathered requirements, designed processes, and customised the platform. This will demonstrate your hands-on knowledge and ability to contribute from day one.
✨Prepare for Technical Questions
Expect technical questions related to ServiceNow modules like Policy Management, Compliance, and Audit Management. Brush up on your understanding of these areas and be ready to explain how you've applied them in past roles, especially in relation to risk management and automation.
✨Demonstrate Your Problem-Solving Skills
During the interview, be prepared to discuss how you've approached challenges in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you identified issues and implemented solutions within the ServiceNow environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their current projects involving ServiceNow IRM or how they envision the future of their technology stack. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
