At a Glance
- Tasks: Lead the design and implementation of innovative ServiceNow solutions for global clients.
- Company: Join a $13+ billion tech leader with a startup mindset and a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a collaborative team that values creativity and continuous learning.
- Why this job: Make a real impact by transforming complex business needs into cutting-edge tech solutions.
- Qualifications: 10+ years in ServiceNow architecture with strong analytical and problem-solving skills.
The predicted salary is between 54000 - 84000 £ per year.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments — no matter how big or small — can be traced back to an idea’s single spark. It’s that spark — that inner drive — that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
EXPERIENCE: 10+ Years
As a ServiceNow Technical Architect, you will be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You will work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform.
Key Responsibilities:
- Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design.
- Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations.
- Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity.
- Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations.
- Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM), Security Operations (SecOps), IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM).
- Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server).
- Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality.
- Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements.
- Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications.
- Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications.
- Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals.
- Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions.
Skills:
- Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role.
- Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules.
- Deep understanding of the ServiceNow platform architecture, data model, and security framework.
- Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening.
- Proven experience with large-scale ServiceNow implementations and complex integrations.
- Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Experience with Agile development methodologies.
- Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator).
ServiceNow IRM Architect in Liverpool employer: HCLTech
HCLTech is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its 224,000 global employees. With a strong emphasis on personal growth and development, the company provides extensive training opportunities and encourages a startup mindset, allowing you to explore your ideas and make a meaningful impact in the tech industry. Located in a vibrant environment, HCLTech not only values your contributions but also supports your journey towards professional fulfilment and success.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow IRM Architect in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow architecture. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at HCLTech.
We think you need these skills to ace ServiceNow IRM Architect in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow IRM Architect role. Highlight your relevant experience and skills that align with the job description. We want to see how your past roles have prepared you for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for ServiceNow and how your unique spark can contribute to our team. Be genuine and let your personality come through.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led successful ServiceNow implementations or optimised processes. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HCLTech
✨Know Your ServiceNow Inside Out
Make sure you have a deep understanding of the ServiceNow platform, especially the modules relevant to the role like IRM and SecOps. Brush up on your knowledge of architectural best practices and be ready to discuss how you've implemented these in past projects.
✨Showcase Your Leadership Skills
As a ServiceNow Technical Architect, you'll need to demonstrate your ability to lead teams and guide projects. Prepare examples of how you've successfully led architectural design discussions or mentored junior developers, highlighting your agile leadership experience.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving skills and understanding of complex integrations. Be ready to explain your approach to performance tuning and optimization, and consider preparing a few scenarios where you've tackled challenges in previous implementations.
✨Articulate Your Vision
During the interview, clearly communicate your vision for leveraging ServiceNow capabilities to drive efficiency and innovation. Discuss how you would develop platform strategies and roadmaps, and be prepared to share insights on the latest trends in the ServiceNow ecosystem.
