At a Glance
- Tasks: Own the patch management lifecycle and automate workflows for end-user computing.
- Company: Join a $13+ billion global tech leader with a startup mindset.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Other info: Be part of a supportive team focused on total wellbeing and social impact.
- Why this job: Make a real impact while working with cutting-edge technology and innovative projects.
- Qualifications: 3-6 years in endpoint management and strong PowerShell scripting skills.
The predicted salary is between 51750 - 63250 £ per year.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here.
We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors.
It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process.
We want you to find your spark.
Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
Candidate should have Valid authorization to work in UK
ROLE SUMMARY
The L2 Senior Patch Management Engineer owns the end-to-end patch lifecycle for the end-user computing environment.
Responsibilities include designing and maintaining patching baselines, automating patch workflows, resolving complex deployment failures, and acting as an escalation point for L1 analysts.
The role also involves continuous improvement of patch tooling and processes.
KEY RESPONSIBILITIES
- Own the patch management lifecycle: assessment, testing, approval, deployment, validation, and reporting for all EUC endpoints.
- Design and maintain software update groups, collections, and deployment rules in SCCM/MECM and Microsoft Intune.
- Develop and maintain Power Shell / WMI scripts to automate patch compliance checks, remediation, and reporting.
- Act as L2 escalation for patch deployment failures, application compatibility issues, and non-compliant device investigations.
- Conduct patch testing in pilot/UAT rings before production rollout; document test results and obtain change approval.
- Integrate Qualys / Tenable vulnerability scan data to drive patch prioritisation based on CVSS scores.
- Define and enforce patching SLAs for Critical, High, Medium, and Low severity patches per security policy.
- Maintain and improve the patch management runbook, SOPs, and exception handling process.
- Collaborate with security operations (SOC) to address zero-day threats and emergency patch deployments.
- Produce monthly patch compliance reports and trend analysis for management review.
- Mentor and guide L1 analysts; review their tickets and provide technical feedback.
- TECHNICAL SKILLS & KNOWLEDGE
- Deep expertise in SCCM/MECM – software update point, ADRs, deployment rings, client health.
- Hands-on experience with Microsoft Intune / Autopilot / Windows Update for Business.
- Advanced Power Shell scripting for automation (compliance remediation, report extraction, deployment triggers).
- Experience with vulnerability management tools: Qualys, Tenable Nessus, or Rapid7 Insight VM.
- Knowledge of Windows OS lifecycle, patch Tuesday cycle, CBS, WUA, and Win Sx S.
- Familiarity with mac OS patch management (Jamf Pro / Munki) is an advantage.
- Understanding of Bit Locker, Windows Defender, and endpoint security baselines (CIS / STIG).
- Experience integrating patch workflows with Service Now ITSM and CMDB.
- Working knowledge of Azure AD, Entra ID, and Conditional Access policies.
- SOFT SKILLS & COMPETENCIES
- Strong analytical and troubleshooting skills for complex patch failures.
- Excellent documentation skills – able to produce clear SOPs, RCAs, and change records.
- Effective communicator across technical and non-technical stakeholders.
- Proactive mindset – identifies process gaps and proposes improvements.
- Ability to manage concurrent workstreams under deadline pressure.
- PREFERRED CERTIFICATIONS
- Comp TIA Security+ or Cy SA+
- ITIL 4 Managing Professional (or Foundation)
- Qualys Certified Specialist – Vulnerability Management
Experience
3 – 6 years in EUC / endpoint management
Education
- B. Tech / BCA / B. Sc. (IT or Computer Science) or equivalent
- Location
- Birmingham B1 2JB, United Kingdom
- A supportive, diverse and global team with a brilliant culture.
- Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
- Total Wellbeing is our focus.
Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
- To know more about us visit – www. hcltech. com
- For more information on how we process your personal data, please refer to HCLTech’s
Candidate Data Privacy Notice.
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Senior Engineer employer: HCLTech
HCLTech is an excellent employer for those looking to advance their careers in cloud and infrastructure migration. With a strong focus on professional development, employees benefit from competitive compensation and a collaborative work culture that encourages innovation and growth. Located in a dynamic environment, HCLTech offers unique opportunities to work on cutting-edge technology projects while ensuring a supportive atmosphere for personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at HCLTech or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to HCLTech.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like HCLTech.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like HCLTech that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at HCLTech.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at HCLTech and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at HCLTech
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If HCLTech uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
