At a Glance
- Tasks: Support Team Leaders in resolving policyholder complaints efficiently and professionally.
- Company: HCLTech, a leading tech company in Romford, UK.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team with a commitment to excellence and data security.
- Why this job: Make a difference by helping customers and ensuring their voices are heard.
- Qualifications: Strong organisational skills and a customer-focused attitude.
The predicted salary is between 27000 - 33000 £ per year.
HCLTech in Romford, United Kingdom, is seeking an organised complaints administrator to support Team Leaders in delivering timely, high-quality complaint resolution in line with SLA and regulatory requirements.
You will respond to policyholder and IFA inquiries, process complaints in priority order, liaise with internal departments, and ensure data security and fraud controls, while maintaining a professional customer-focused image.
Policyholder Complaints Specialist in Romford employer: HCLTech
HCLTech is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow their skills in cutting-edge technologies. With a global presence and a commitment to employee development, HCLTech offers numerous opportunities for career advancement, particularly in the exciting field of AI and frontend development. Joining our team means being part of a collaborative environment that values creativity and encourages meaningful contributions to impactful projects.
