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- Tasks: Maintain and troubleshoot a fleet of innovative robots while managing workflows.
- Company: Global tech leader in robotics and automation, focused on innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Join a cutting-edge team and make a real impact in robotics.
- Qualifications: Experience in mechatronics and problem-solving skills required.
- Other info: Dynamic role with opportunities for continuous improvement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Client is a global technology leader focused on innovation and excellence in robotics and automation. Our mission is to organise the world's information and make it universally accessible and useful, fostering a culture of collaboration and continuous improvement.
The joiner will provide essential mechatronics services, ensuring the health and maintenance of the robotic fleet while managing workflows and documentation effectively.
Responsibilities- Provide Basic Mechatronics Services – maintaining the robotic fleet’s health and maintenance:
- Perform root cause analysis / troubleshooting to resolve software and / or robotics breaks
- Actively communicate root cause analysis findings to engineers for improvement
- Ticketing system assignment / distribution
- Ticket resolution escalations as needed
- Debug issues to ensure robots can operate as instructed
- Create and maintain documentation
- Develop and assess workflows for tracking down solutions to unknown problems.
- Independently manage workflows to ensure appropriate steps are taken to resolve robot hardware / software issues
- Make necessary changes in client's code repository by creating local changes, and submitting and reviewing CLs.
- Assess the current state of the code base and make recommendations on resolving issues.
- Use best judgment within scope of proper Robotics at client protocol
- Keep fleet status up to date to match hardware configurations, including checking in and out robots, reassigning statuses appropriately, assigning pertinent notes to robots and editing core robot data.
- Keep track of ongoing robot movements and ensure that all applicable notes are updated / amended
- Provide guidance on an ongoing basis to ensure that fleet management documentation is kept up to date.
- Hold Monthly Business Reviews.
- Provide quarterly updates (by email, deck or meeting) about overall maintenance and accomplishments, including but not limited to performance relative to SLAs and SLOs and areas of improvement.
- Identify and implement additional metrics / KPIs where applicable, as agreed by the parties.
The Client is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Robot Maintenance Support Services employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robot Maintenance Support Services
✨Tip Number 1
Network like a pro! Reach out to people in the robotics and automation field. Attend industry events or join online forums where you can connect with professionals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its tech. Be ready to discuss how your skills in mechatronics and troubleshooting can help maintain their robotic fleet. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to share examples of how you've tackled complex issues in the past. We love hearing about your root cause analysis and how you’ve improved workflows.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to contribute to our mission in robotics and automation.
We think you need these skills to ace Robot Maintenance Support Services
Some tips for your application 🫡
Show Your Passion for Robotics: When you're writing your application, let your enthusiasm for robotics and automation shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the field and are excited to contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Use bullet points if it helps to keep things organised!
Tailor Your Application: Make sure to customise your application to fit the role of Robot Maintenance Support Services. Mention specific responsibilities from the job description and how your background aligns with them. This shows us you’ve done your homework and are serious about the position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HCLTech
✨Know Your Mechatronics Basics
Brush up on your mechatronics knowledge before the interview. Be ready to discuss how you would maintain and troubleshoot robotic systems, as well as any relevant experiences you've had in this area.
✨Familiarise Yourself with the Company
Research the client’s mission and values, especially their focus on innovation and collaboration. This will help you align your answers with their culture and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Technical Questions
Expect technical questions related to root cause analysis and debugging. Think of specific examples where you've successfully resolved issues in robotic systems or software, and be ready to explain your thought process.
✨Showcase Your Documentation Skills
Since maintaining documentation is a key responsibility, prepare to discuss how you’ve managed workflows and documentation in past roles. Bring examples of how you’ve tracked solutions and communicated findings effectively.
