Release Engineer

HCL is a $11 billion leading global technology enterprise consisting of over 200,000 professionals operating from 52 countries. Founded in 1976, HCL is one of India's original IT garage start-ups. For more on HCL, please visit www.hcl.com

Job Role -

Job Role : Release Operations Engineer

Work Location – London, UK

Mode of Hiring- Permanent

Job Description-

Job Summary-

• Release Monitoring - Continuously monitor pipeline health via FlightDeck and Conveyor, track build progress and test signals, acknowledge alerts within 15 minutes, and keep pushctl updated.
• Triage & Classification - Investigate failures by reading logs and exceptions, classify as infrastructure/product/capacity/flaky, and compare against historical runs to identify patterns.
• Remediation - Execute standard remediation steps per runbook, including retrying failed steps and skipping documented flaky tests.
• Release Schedule Management - Stay aware of upstream dependencies (drain testing, HHVM builds, config pushes), coordinate around code freezes and maintenance windows, and flag release drift early.
• Runbook Maintenance - Keep runbooks current as failure patterns evolve, document new remediation steps, and flag gaps to L3.
• Rollback Readiness - Maintain awareness of rollback procedures and ensure rollback paths are clear before high-risk releases proceed.
• Reporting & Analysis - Produce structured shift handoff reports, prepare daily/weekly on-call summaries, and surface recurring trends to L3.
• Escalation - Escalate infrastructure-level issues to Tree Hugger (L2) with full context: timeline, logs reviewed, classification, and actions taken.