At a Glance
- Tasks: Coordinate and track network device firmware/software updates while ensuring smooth operations.
- Company: Join a $13+ billion global tech leader with a startup mindset.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career advancement opportunities.
- Why this job: Be part of a team that drives innovation and makes a real-world impact.
- Qualifications: 2 years in network operations and familiarity with patch management processes.
The predicted salary is between 51750 - 63250 £ per year.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here.
We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors.
It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process.
We want you to find your spark.
Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
To learn more about how we can supercharge progress for you, visit www. hcltech. com Job Title : Patch
- Management
- Analyst
Experience: 2 years in network operations / NOC ROLE SUMMARY The L1 Network Patch Management Analyst supports the scheduling, co-ordination, and tracking of firmware and software updates across network devices (routers, switches, firewalls, and wireless infrastructure).
The role focuses on executing pre-approved change tasks, performing health verification, and maintaining accurate patch records, under the direction of L2 engineers.
KEY RESPONSIBILITIES
- Co-ordinate and track network device firmware/software patching activities (Cisco IOS/IOS-XE, Juniper Jun OS, Aruba, Palo Alto) as per approved change records.
- Perform pre-patch tasks: verify device backups, confirm maintenance window communications, and validate access.
- Execute standard patching steps (image upload, verify MD5/SHA hash, schedule reload) under L2 supervision.
- Monitor device health post-patching: verify interface states, routing table, and connectivity.
- Log patch activity and outcomes in ITSM tickets (Service Now / Remedy).
- Maintain network device firmware inventory and flag devices with outdated or end-of-support software.
- Communicate maintenance windows to impacted stakeholders and NOC teams.
- Escalate unexpected device failures, routing disruptions, or patching errors to L2 immediately.
- Assist in generating weekly patch compliance reports for the network estate.
- TECHNICAL SKILLS
Patch Management Analyst employer: HCLTech
HCLTech is an excellent employer for those looking to advance their careers in cloud and infrastructure migration. With a strong focus on professional development, employees benefit from competitive compensation and a collaborative work culture that encourages innovation and growth. Located in a dynamic environment, HCLTech offers unique opportunities to work on cutting-edge technology projects while ensuring a supportive atmosphere for personal and professional advancement.
