Monitoring Engineer (London Area)

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Here is an opportunity is to be part of HCL Technologies.

Role Description :

The Virtual Platform Engineering team, within the ‘End User Computing’ division, is responsible for providing various virtualized platforms used by the customer. The team loosely follows the Spotify Agile model and is structured into delivery teams (squads) that are each accountable for a specific set of platform and technologies.

The Zenoss Engineer will be responsible the migrating, enhancing and updating the enterprise-wide monitoring solutions for Citrix and Nutanix. Provide best practice guidance and produce low level design documentation and key operations procedures. Additionally, the Zenoss Engineer will provide subject matter expert advice and support to operations teams globally.

Your key responsibilities :

• Have a broad understanding of enterprise monitoring solutions
• Interpret business requirements and produce technical solution documentation.
• Champion monitoring techniques and best practices.
• Interact with other teams and departments on monitoring requirements.
• Ensure quality and reliability of the delivered solutions and adherence to best practices and standards,
• Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment.
• Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices.
• Apply AGILE methodologies to engineering deliverables.
• Maintain / create documentation for automation processes and tools.

Required skills :

• Must-Have:
• Design, configuring and maintain Zenoss for virtual desktop solutions on an enterprise scale
• knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management
• troubleshooting and problem-solving skills
• Python programming experience
• Excellent communication skills

Nice to Have skills :

• Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server)
• Strong multitasking skills
• Proficiency in networking technologies, configurations, and concepts

Benefits

• A supportive, diverse and global team with a brilliant culture.
• Competitive compensation and benefits that includes 20
• vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion – CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.

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