Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead functional workshops and mentor junior consultants while managing project lifecycles.
- Company: Join a dynamic consultancy that thrives on innovation and collaboration in the tech space.
- Benefits: Enjoy flexible working hours, remote options, and opportunities for professional growth.
- Why this job: Be part of impactful projects, enhance your skills, and work with cutting-edge technology.
- Qualifications: 6+ years in consultancy, 4+ years as a CE functional lead, and relevant certifications required.
- Other info: Experience with Azure DevOps and a passion for CRM processes is a plus.
The predicted salary is between 48000 - 84000 £ per year.
The D365 CE Senior Functional Consultant/Business Analyst is responsible for all aspects of the functional workstream. They will be comfortable leading customer facing functional workshops, teams of functional consultants, interacting with technical workstreams and business analysts. They will stay up to date on the latest functionality offered by the platform and help mentor junior team members both in a project and practice context.
They must possess excellent consultancy and communication skills, capable of dealing with difficult stakeholders and have exposure to all aspects of the project lifecycle, from project inception and requirements gathering, to implementation and adherence to best practice, all the way through to testing, training and support, comfortable in any of these roles and the challenges they produce.
- Ability to lead functional teams within multiple projects with both onshore and offshore resources.
- Work with the training team to deliver and create super users and end users training, as needed.
- Help customers define and document processes when there are no processes in place.
- Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project.
- Interact with project and programme managers to manage, report and mitigate risks and issues.
- Ability to work with junior team members both in a project and practice context.
- Expected to be flexible with time and capable of working in a process-oriented environment.
- Advise customers on best practices for CRM processes and user interface components.
- Ability and expert knowledge with project tools such as Azure DevOps, MS Project, MS PowerPoint and Visio.
Solid Microsoft IT experience, minimum of 6 years of professional experience within a consultancy environment.
- 4+ years of experience as either a CE functional lead and/or CE senior functional consultant.
- At least 5 end-to-end full life cycle implementations of Dynamics 365.
- Expert knowledge of at least 4 of the following modules: Sales, Customer Service, Dynamics Marketing, Omnichannel, Project Operations, Field Service or Power Pages.
- Experience with SharePoint integration with CE.
- Exposure to Azure DevOps or other similar enterprise planning and delivery tools.
- Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process.
- Advanced use of Microsoft Project, Excel, Word, Visio and PowerPoint.
- Ability to work on Agile/Waterfall project delivery.
- Possess Bachelor’s Degree or equivalent in Computer Science, 5 GCSE passes, or related field.
- CE Certifications D365 online and above.
Microsoft D365 Senior Functional Consultant employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft D365 Senior Functional Consultant
✨Tip Number 1
Familiarise yourself with the latest features of Microsoft D365. Attend webinars, read blogs, and join forums to stay updated. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous learning.
✨Tip Number 2
Network with current or former D365 consultants on platforms like LinkedIn. Engaging with professionals in the field can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience with end-to-end implementations of Dynamics 365. Be ready to share specific examples of challenges faced and how you overcame them, as this will showcase your problem-solving skills and expertise.
✨Tip Number 4
Brush up on your consultancy and communication skills. Practice articulating complex ideas clearly and confidently, as you'll need to interact with various stakeholders. Role-playing scenarios can be a great way to prepare for potential interview questions.
We think you need these skills to ace Microsoft D365 Senior Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Dynamics 365, particularly focusing on your roles as a functional lead or consultant. Emphasise your expertise in the specific modules mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your consultancy and communication skills. Provide examples of how you've successfully led workshops or managed stakeholder relationships, showcasing your ability to handle challenging situations.
Showcase Project Experience: Detail your experience with end-to-end implementations of Dynamics 365. Include specific projects where you used tools like Azure DevOps and Microsoft Project, and explain your role in those projects.
Highlight Mentorship Skills: Mention any experience you have in mentoring junior team members. This is crucial for the role, so provide examples of how you've supported others in a project context or helped them develop their skills.
How to prepare for a job interview at HCLTech
✨Showcase Your Functional Expertise
Be prepared to discuss your experience with Dynamics 365, particularly the modules you are most familiar with. Highlight specific projects where you've led functional workshops or managed teams, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role involves dealing with difficult stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully navigated challenging conversations or facilitated discussions in previous roles.
✨Familiarise Yourself with Project Tools
Brush up on your knowledge of Microsoft Project, Azure DevOps, and other relevant tools mentioned in the job description. Be ready to discuss how you've used these tools in past projects to manage timelines, resources, and risks effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific project scenarios. Think about times when you've had to create processes from scratch or mentor junior team members, and be ready to share those experiences.
