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- Tasks: Maintain and troubleshoot robotic systems while ensuring optimal performance.
- Company: Join a forward-thinking robotics company focused on innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for skill development.
- Why this job: Be at the forefront of robotics technology and make a real difference.
- Qualifications: Experience in mechatronics and problem-solving skills required.
- Other info: Dynamic team environment with plenty of room for growth.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Provide Basic Mechatronics Services – maintaining the robotic fleet’s health and maintenance.
- Perform root cause analysis / troubleshooting to resolve software and/or robotics breaks.
- Actively communicate root cause analysis findings to engineers for improvement.
- Ticketing system assignment/distribution.
- Ticket resolution escalations as needed.
- Debug issues to ensure robots can operate as instructed.
- Create and maintain documentation.
- Develop and assess workflows for tracking down solutions to unknown problems.
- Independently manage workflows to ensure appropriate steps are taken to resolve robot hardware/software issues.
- Make necessary changes in client's code repository by creating local changes, and submitting and reviewing CLs.
- Assess the current state of the code base and make recommendations on resolving issues.
- Use best judgment within scope of proper Robotics at client protocol.
- Keep fleet status up to date to match hardware configurations, including checking in and out robots, reassigning statuses appropriately, assigning pertinent notes to robots, and editing core robot data.
- Keep track of ongoing robot movements and ensure that all applicable notes are updated/amended.
- Create/develop/implement training/onboarding documentation.
- Provide guidance on an ongoing basis to ensure that fleet management documentation is kept up to date.
- Hold Monthly Business Reviews.
- Provide quarterly updates (by email, deck or meeting) about overall maintenance and accomplishments, including but not limited to performance relative to SLAs and SLOs and areas of improvement.
- Identify and implement additional metrics/KPIs where applicable, as agreed by the parties.
Robot Maintenance Support Services in London employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robot Maintenance Support Services in London
✨Tip Number 1
Get your hands dirty with some practical experience! Whether it's tinkering with robots at home or volunteering for tech projects, showing that you can troubleshoot and maintain robotic systems will make you stand out. We love seeing candidates who are proactive about their skills!
✨Tip Number 2
Networking is key! Reach out to professionals in the robotics field through LinkedIn or local meetups. We often find that personal connections can lead to job opportunities that aren’t even advertised. Don’t be shy; people love sharing their experiences!
✨Tip Number 3
Prepare for interviews by brushing up on your problem-solving skills. Be ready to discuss how you would approach troubleshooting a robot issue or managing workflows. We want to see your thought process, so practice articulating it clearly!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we appreciate candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Robot Maintenance Support Services in London
Some tips for your application 🫡
Show Your Passion for Robotics: When you're writing your application, let your enthusiasm for robotics shine through! We want to see that you’re not just ticking boxes but genuinely excited about maintaining and improving our robotic fleet.
Be Clear and Concise: Keep your application straightforward. Use clear language to describe your experience with troubleshooting and maintenance. We appreciate brevity, so get to the point while still showcasing your skills!
Highlight Relevant Experience: Make sure to mention any past roles or projects where you've dealt with mechatronics or robotics. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at HCLTech
✨Know Your Mechatronics Basics
Brush up on your mechatronics knowledge before the interview. Be ready to discuss how you would maintain a robotic fleet and troubleshoot common issues. This shows that you understand the technical side of the role and can hit the ground running.
✨Prepare for Root Cause Analysis Questions
Expect questions about how you would approach root cause analysis. Think of specific examples from your past experiences where you successfully identified and resolved issues. This will demonstrate your problem-solving skills and ability to communicate findings effectively.
✨Familiarise Yourself with Ticketing Systems
Since you'll be dealing with ticket assignments and escalations, it’s a good idea to familiarise yourself with common ticketing systems. Mention any experience you have with these tools during the interview to show you're prepared for the workflow.
✨Showcase Your Documentation Skills
Documentation is key in this role, so be ready to discuss how you've created or maintained documentation in previous jobs. Bring examples if possible, and highlight your ability to develop training materials and keep records up to date.
