HCLTech in the United Kingdom is seeking an experienced IT Applications Support Lead to drive 24x7 operational resilience across APAC, EMEA and the USA. You will manage regional L2 and vendor teams, oversee incident management, and ensure service levels through proactive monitoring and automation.
The role requires 7–12 years hands-on experience, ITIL/SRE know-how, and strong collaboration with business, development, and infrastructure stakeholders. Hybrid work and shift coverage are expected.
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Lead Production Support Engineer — 24x7 SRE Expert in London employer: HCLTech
HCLTech is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow their skills in cutting-edge technologies. With a global presence and a commitment to employee development, HCLTech offers numerous opportunities for career advancement, particularly in the exciting field of AI and frontend development. Joining our team means being part of a collaborative environment that values creativity and encourages meaningful contributions to impactful projects.
