End User Consultant in London

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments — no matter how big or small — can be traced back to an idea’s single spark. It’s that spark — that inner drive — that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Location: London, UK

Hybrid mode - 3 days' work from office

Role Summary:

The Remote Access team, within the ‘End User Computing’ division, is responsible for the delivery of remote access capability for all Corporate & BYOD devices used by all Deutsche Bank staff. The team loosely follows the Spotify Agile model and is structured into delivery teams (squads) that are each accountable for a specific set of technologies. The Technical Specialist Premium will be responsible for engineering and driving the development of the Zero Trust Network Access infrastructure used to provide bank access for personal and corporate iOS, Windows and macOS devices in a very agile environment. He will be responsible for engineering of backlog items and interacts continuously with the product management function for backlog refinements and prioritization, always with scope to improve the user experience while staying secure.

Responsibilities/Tasks:

• Configure, build and deploy specific platform configurations based on the requirements in an automated way.
• Own from an end-to-end perspective all aspects of the platform from an engineering perspective.
• Ensure Architectural standards implemented within the end user device products are in line with all control function requirements and policies including Security (CSO), Compliance and Data Protection and End User Architecture, Standards and Governance.
• Constantly collaborate with product and operations team to ensure a smooth and clean transition from Engineering to Production in agreement with the requirements.
• Working Knowledge on SDLC platforms (Jira) and Agile methodology.
• Be an advocate of continuous improvement and drive and encourage innovation within the team.
• Intune application packaging for Palo Alto Prisma Access Agent.
• Intune application packaging for Palo Alto Enterprise Browser.
• Ensuring adherence to the SDLC process and other company demanded engineering and release management practices.

Required Skills:

• Strong knowledge working with MacOS operating system components and architecture.
• Strong knowledge using MS Intune (endpoint manager): provisioning, configuration, compliance, conditional access, autopilot, app deployment.
• Solid understanding of the end-to-end IT process, including architecture, design, implementation, and operations.
• Scripting and automation knowledge in (Azure) PowerShell (preferred), automation, settings customization, and application configuration.
• Azure Active Directory (Entra AD) knowledge (Conditional access, identity protection and MFA, integration with intune and M365).
• Reasonable understanding of the Microsoft Active Directory architecture, GPO migration to MDM.
• Working knowledge of SDLC and Agile.

Education/Certification:

• Educated to bachelor’s degree level or above (or overseas equivalent).
• Agile or ITIL certification preferred.
• Relevant network and/or security certifications preferred.