Customer Journey Manager: Surveillance & Data Insights in London

Customer Journey Manager: Surveillance & Data Insights in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
HCLTech

At a Glance

  • Tasks: Manage customer journeys and ensure compliance in trade surveillance.
  • Company: HCLTech, a leader in tech solutions with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Exciting role with potential for career advancement in a fast-paced environment.
  • Why this job: Join a dynamic team and make a real impact in financial regulations and risk management.
  • Qualifications: Experience in trade surveillance and a strong understanding of capital markets.

The predicted salary is between 60000 - 80000 £ per year.

HCLTech is looking for a Domain & Functional Expert in Trade Surveillance tailored for the Greater London area. This role requires a strong understanding of capital markets with specific emphasis on trade surveillance, regulatory compliance, and risk management.

The successful candidate will engage with product teams, and ensure alignment of surveillance requirements while supporting cross-platform integrations and regulatory change initiatives.

The ideal applicant must have experience with relevant surveillance tools and a solid grasp of financial regulations.

Customer Journey Manager: Surveillance & Data Insights in London employer: HCLTech

HCLTech is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, offering employees the chance to engage with cutting-edge technology and innovative solutions in trade surveillance. With a strong emphasis on professional development, employees benefit from tailored training programmes and opportunities for career advancement, all while being part of a collaborative team dedicated to regulatory compliance and risk management. The company's commitment to employee well-being and a supportive environment makes it an ideal place for those seeking meaningful and rewarding careers.

HCLTech

Contact Details:

HCLTech Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Journey Manager: Surveillance & Data Insights in London

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like HCLTech looking for candidates who are engaged and informed.

We think you need these skills to ace Customer Journey Manager: Surveillance & Data Insights in London

Trade Surveillance
Regulatory Compliance
Risk Management
Capital Markets Knowledge
Surveillance Tools Experience
Cross-Platform Integrations
Financial Regulations Understanding

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at HCLTech. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at HCLTech

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with HCLTech’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!