At a Glance
- Tasks: Transform business needs into scalable Salesforce solutions and drive user adoption.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and strategic impact.
- Why this job: Be a key player in shaping the future of Salesforce within the organisation.
- Qualifications: 5+ years in Salesforce Business Analysis with expertise in CPQ and Order Management.
The predicted salary is between 55000 - 70000 £ per year.
We are looking for a strong Salesforce Business Analyst who can act as an internal visionary for the Salesforce platform, bridging business strategy with Salesforce capabilities to drive ROI, process efficiency, and user adoption. The ideal candidate will bring strong expertise in Business Analysis, Lead to cash, Salesforce CPQ, Order Management, Billing/Invoicing, and a good understanding of ERP integrations / downstream processes.
Key Responsibilities:
- Translate complex business processes across Sales, Service, or Marketing into scalable Salesforce solutions
- Advise stakeholders on best-practice Salesforce capabilities, with a focus on Clicks not Code
- Lead value-driven prioritisation by separating critical business needs from nice-to-have requests
- Support and shape the 12 to 18 month Salesforce roadmap in line with platform releases and business priorities
- Partner with senior stakeholders to explain platform health, technical debt, risks, and business value
- Help establish governance, standards, and CoE practices to avoid siloed solutions and unnecessary customisation
- Work closely with Product Owners, Architects, Developers, QA, and business teams to deliver clean, scalable requirements
Must-have expertise:
- 5+ years of overall experience in Salesforce Business Analysis, with strong understanding of CPQ, Order Management, Billing, and ERP-related business processes.
- Salesforce Business Analysis
- Lead to cash
- Salesforce CPQ
- Order Management
- Billing / Invoicing
- ERP process knowledge
- Strong stakeholder management and advisory skills
Business Analyst - Salesforce in London employer: HCLTech
HCLTech is an excellent employer for those looking to advance their careers in cloud and infrastructure migration. With a strong focus on professional development, employees benefit from competitive compensation and a collaborative work culture that encourages innovation and growth. Located in a dynamic environment, HCLTech offers unique opportunities to work on cutting-edge technology projects while ensuring a supportive atmosphere for personal and professional advancement.
