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For Companies At a Glance
- Tasks: Lead and manage a dynamic support team while overseeing IT operations.
- Company: Join a $13+ billion global tech leader with a startup mindset.
- Benefits: Enjoy a supportive culture, career growth, and opportunities to upskill.
- Why this job: Make a real impact in a diverse environment while pursuing your passions.
- Qualifications: 4+ years of experience, strong communication skills, and relevant certifications.
- Other info: Engage in exciting projects and contribute to meaningful initiatives like CSR.
The predicted salary is between 36000 - 60000 £ per year.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
Main Responsibilities
- Operational Lead, oversees, monitors and manages the activities of the onsite/remote support team.
- Prepare weekly SLA/KPI Reports / presentation for the weekly management call.
- Service request management - prepare, build, provision and decommission the end user computing device(s) and accessories.
- Incident management - IT helpdesk consulting, break-fix support.
- Planned software and hardware upgrade support.
Job Requirements
- Have at least four years of relevant work experience.
- Have good understanding and communication skills.
- Have fluent or advanced written and spoken English language competency skills.
- Demonstrate cultural sensitivity, with the ability to work effectively in diverse environments and respect for different cultural backgrounds.
- Have strong time management skills, with the ability to prioritize tasks and meet deadlines.
- Be responsible and hardworking.
- Have a college degree or above.
- Have certifications equivalent to CompTIA A+, CompTIA Network+ and/or ITIL V4.
A supportive, diverse and global team with a brilliant culture. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects. Total Wellbeing is our focus. Alongside your professional excellence, you join likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
To know more about us visit – www.hcltech.com
Lead System Engineer employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead System Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at HCLTech on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching HCLTech’s projects and values. Show us that you’re not just another candidate; demonstrate how your skills and ideas align with our mission and culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience and how it relates to the Lead System Engineer role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Lead System Engineer
Some tips for your application 🫡
Show Your Spark: When writing your application, let your passion shine through! We want to see that inner drive and creativity that sets you apart. Share specific examples of how you've tackled challenges or brought ideas to life in your previous roles.
Tailor Your CV: Make sure your CV is tailored to the Lead System Engineer role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at HCLTech
✨Know Your Tech Inside Out
As a Lead System Engineer, you’ll need to showcase your technical expertise. Brush up on the latest trends in digital, engineering, cloud, and AI. Be ready to discuss how your experience aligns with HCLTech's innovative approach and how you can contribute to their game-changing feats.
✨Showcase Your Leadership Skills
Since this role involves overseeing teams, prepare examples of how you've successfully led projects or teams in the past. Highlight your operational management skills and how you’ve effectively handled incident management and service requests. This will demonstrate your readiness to take charge.
✨Cultural Sensitivity is Key
HCLTech values diversity, so be prepared to discuss your experiences working in diverse environments. Share examples that illustrate your cultural sensitivity and ability to collaborate with colleagues from different backgrounds. This will show that you respect and embrace the company’s inclusive culture.
✨Prepare for Behavioural Questions
Expect questions that assess your time management and prioritisation skills. Think of specific situations where you had to meet tight deadlines or manage multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
