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- Tasks: Join us as a Junior SAP BASIS & HANA Consultant, supporting customer onboarding and project delivery.
- Company: HCLTech is a fast-growing tech company with 225,000+ employees across 60 countries.
- Benefits: Enjoy remote work flexibility, comprehensive benefits, and career development opportunities.
- Why this job: Make a real impact in tech innovation while working in a diverse and supportive environment.
- Qualifications: 5+ years of SAP Basis experience and hands-on knowledge of HANA database required.
- Other info: We are a certified great place to work, promoting equality and opportunity for all.
The predicted salary is between 36000 - 60000 £ per year.
Junior SAP BASIS & HANA Consultant
www.hcltech.com
Permanent / Full-Time / Remote
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
We are on the lookout for a highly talented and self-motivated Digital Customer Engagement Manager to join us on our journey in advancing the technological world through innovation and creativity.
Your Role & Responsibilities
We are searching for a Digital Customer Engagement Manager, who wants to make a real impact for our project with SAP. As a Digital Customer Engagement Manager, you will focuse on…
- Supporting sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
- Contributing to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
- Orchestrating the overall service/project delivery according to planned scope, budget, and milestones
- Supporting in de-escalations of critical customer situations
- Supporting critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
- Contributing to customer release and maintenance activities
- Supporting customers on technical requirements throughout their lifecycle within the SAP Enterprise
- Executing and supporting problem management and continuous improvement
- Contributing to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success
- Supporting in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.
- Systematic and faster onboarding of associates: mandatory trainings documentation
- Enabling continuous delta KTs on new topics and refresher sessions.
Qualifications & Experience
Technical Skill Set required to perform dCEM tasks
- Technical expertise in SAP Basis area with minimum of 5 years of experience.
- Good understanding & hands-on experience required in HANA database.
- Experience in SAP Upgrade & Migration (OS/DB) is mandatory.
- Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.
- Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed.
Work Experiences
- 5 – 6 years’ experience with multi-national software/IT organizations.
- 5 years of SAP Basis S/4HANA knowledge.
- 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management).
Why Us
- We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 225,000 employees
- Our company is extremely diverse with 165 nationalities represented
- We offer the opportunity to work with colleagues across the globe
- We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
- We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark
- We offer comprehensive benefits for all employees
- We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect
Equality & Opportunity for All
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
Junior SAP BASIS & HANA Consultant employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior SAP BASIS & HANA Consultant
✨Tip Number 1
Make sure to familiarize yourself with the latest trends and updates in SAP Basis and HANA. This knowledge will not only help you during the interview but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working in SAP roles, especially those at HCLTech or similar companies. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully managed SAP upgrades or migrations. Highlighting your hands-on experience will showcase your practical skills and problem-solving abilities.
✨Tip Number 4
Understand the importance of customer engagement in the role. Be ready to share examples of how you've contributed to customer success in previous positions, as this aligns with the responsibilities outlined in the job description.
We think you need these skills to ace Junior SAP BASIS & HANA Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Junior SAP BASIS & HANA Consultant position. Understand the key responsibilities and required skills, especially in SAP Basis and HANA database.
Tailor Your CV: Customize your CV to highlight relevant experience in SAP Basis, HANA, and any cloud technologies you have worked with. Emphasize your hands-on experience and any specific projects that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your motivation to join HCLTech. Mention how your background aligns with their mission of innovation and creativity in the tech industry.
Highlight Soft Skills: In addition to technical skills, emphasize your soft skills such as problem-solving, communication, and teamwork. These are crucial for supporting customer situations and collaborating with various stakeholders.
How to prepare for a job interview at HCLTech
✨Show Your Technical Expertise
Make sure to highlight your technical skills in SAP Basis and HANA during the interview. Be prepared to discuss your hands-on experience with SAP upgrades, migrations, and any SaaS integrations you've worked on.
✨Demonstrate Problem-Solving Skills
Since the role involves supporting critical customer situations, be ready to share examples of how you've successfully managed similar challenges in the past. This will showcase your ability to handle pressure and find effective solutions.
✨Understand the Company Culture
Familiarize yourself with HCLTech's values and work environment. Emphasize your adaptability and willingness to contribute to a diverse and innovative team, as this aligns with their focus on creativity and excellence.
✨Prepare Questions for Them
Have thoughtful questions ready about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
