IoT Integration Technical Program Manager

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.

Core Responsibilities

• Enterprise-Scale Program Orchestration: Own end-to-end delivery of programs spanning 50+ technology team members across multiple time zones, with accountability for $100M+ annual budgets and complex dependency management across upstream/downstream integration points.
• Technical Architecture Governance: Partner with Enterprise Architecture teams to ensure technical solutions maintain consistency, scalability, and compliance across heterogeneous system environments while balancing innovation with operational stability.
• Multi-System Integration Oversight: Lead programs integrating complex, multi-layered systems including legacy platforms, cloud-native architectures, and emerging technologies—with demonstrated ability to translate technical constraints into executable roadmaps.
• Cross-Functional Strategic Alignment: Facilitate alignment between Product Management, Engineering, Data challenge assumptions and provide big-picture strategic thinking to drive innovation initiatives.

Specialized Technical Program Domains

• Enterprise Automation: Define automation opportunity assessment frameworks; coordinate with business process redesign teams and RPA vendors to ensure adoption, quality, and measurable ROI.
• IoT: Manage cross-functional teams including hardware engineers, firmware developers, and data engineers.
• Data Analytics: Coordinate between data engineering, ML operations, and business intelligence teams; drive adoption of Lean Analytics methodologies.
• Natural Language Processing (NLP) Implementation: Manage technical programs deploying NLP-driven solutions for customer intelligence, content processing, or automation use cases; coordinate linguistics, ML engineering, and product teams; drive quality gates and performance benchmarking.
• Advanced Release: Ensure dependencies are surfaced, managed, and resolved; build realistic capacity plans accounting for technical debt and spike work.
• Release Coordination: Manage commit signoffs across teams; coordinate security, performance, and compliance approvals; implement release quality gates with zero-defect mentality.
• Geographic: Serve as single point of contact (POC) with third-party vendors and system integrators; establish governance for vendor deliverables and SLA enforcement.
• Complex Dependency Resolution: Identify cross-program dependencies; develop mitigation strategies for high-risk dependency chains; escalate blockers that span multiple teams; drive technical working sessions to unblock complex integration challenges.
• Organizational Transformation: Drive PI planning, ART synchronization, and program-level continuous improvement; serve as change agent for cultural transformation required for Agile maturity.
• Process Innovation: Establish feedback loops from teams and stakeholders; conduct program retrospectives and implement systemic improvements.
• Risk, Financial: Oversee financial controls and budget forecasting for multi-year initiatives; drive operational efficiency through process redesign and tooling optimization.
• Capability Building: Foster inter-team collaboration and knowledge sharing; build communities of practice around key technical domains.

Required Qualifications

• Experience comfortable navigating compliance, risk, and audit requirements.
• 5+ years directly managing programs involving system integration, platform modernization, or digital transformation spanning legacy and cloud-native environments.
• Proven success delivering and managing enterprise automation initiatives (RPA, workflow automation, business process management systems).
• Deep expertise in Agile at scale (SAFe) with demonstrated capability to design PI planning, manage multiple ARTs, and drive Agile transformation.
• Track record managing geographically distributed teams (50+ members across multiple regions) with strong execution on remote/hybrid team dynamics and asynchronous collaboration.
• Experience owning program budgets of $50M+ with accountability for cost control, resource allocation, and financial forecasting.
• Technical Depth: Understanding of automation opportunity assessment and implementation phasing.
• Data: Familiarity with data modeling, ETL orchestration, and data governance.
• Emerging Technologies Exposure: Demonstrated learning agility with emerging technologies including Generative AI integration, Machine Learning Operations (MLOps), and cloud-native architectures; ability to assess adoption feasibility and pilot strategic initiatives.
• Development Tooling: Hands-on experience with development collaboration tools (JIRA, Confluence, Git/GitHub, Rally); ability to mentor teams on engineering excellence.
• Domain Knowledge: Financial Services / Banking: Experience with fintech platforms, payment systems, credit/collections operations, or banking infrastructure modernization strongly preferred.