At a Glance
- Tasks: Troubleshoot and resolve technical issues for end-user devices while providing top-notch customer service.
- Company: Join HCLTech, a leader in IT support with a focus on innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional development and on-site collaboration.
- Why this job: Make a real difference by helping others solve their tech problems every day.
- Qualifications: 4+ years of IT support experience and strong skills in Windows 10/11 and Office 365.
The predicted salary is between 40000 - 45000 £ per year.
HCLTech is seeking an experienced IT Support Professional in Inverness to provide 2nd line support. You will troubleshoot and resolve technical issues relating to various end-user devices and maintain high levels of customer service.
The ideal candidate will have a minimum of 4+ years' experience, possess strong technical skills in Microsoft Windows 10 & 11, Office 365, and be able to support video conferencing equipment.
Responsibilities include:
- Working on customer tickets
- Providing on-site cover as necessary
Deskside IT Support Engineer | 2nd Line & On-Site in Inverness employer: HCLTech
HCLTech is an exceptional employer that values its IT Support Professionals by fostering a collaborative and innovative work culture in the picturesque city of Inverness. With a strong commitment to employee growth, we offer continuous training opportunities and career advancement paths, ensuring that our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your technical skills are not only recognised but celebrated, making a meaningful impact on our customers' experiences.
