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- Tasks: Lead strategic initiatives to enhance user experience and performance across a global footprint.
- Company: Join HCLTech, a $13+ billion tech leader with a startup mindset and a commitment to innovation.
- Benefits: Enjoy competitive compensation, vacation, insurance, and opportunities for personal and professional growth.
- Why this job: Make a real impact while working on exciting projects with like-minded colleagues in a dynamic environment.
- Qualifications: Deep understanding of EUC architecture and familiarity with data lake analytics platforms required.
- Other info: Get involved in CSR, Diversity, and other engagement initiatives to shape a better world.
The predicted salary is between 43200 - 72000 £ per year.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process.
Lead the establishment and operation of the Experience Management Office (XMO), driving strategic initiatives to enhance EUC performance, automation, and user experience across client's global footprint.
- Architect and implement the XMO operating model aligned with EUC transformation goals.
- Integrate data sources including ServiceNow, Entra ID, Lakeside SysTrack, zScaler, Tanium, Intune into a centralized data lake.
- Define KPIs for user experience scoring, anomaly detection, and zero-touch incident resolution.
- Oversee development of dashboards and reporting interfaces using Power BI/Tableau.
- Conduct gap analysis on telemetry and feedback data to identify improvement areas.
- Deep understanding of EUC architecture including VDI, AVD, Citrix, Windows 10/11, MacOS, iOS.
- Familiarity with data lake architecture and analytics platforms.
Competitive compensation and benefits that includes vacation per year, various insurances like Term life and Business Travel insurance. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
Great opportunities to make the role your own, upskill yourself and get involved with exciting projects. Alongside your professional excellence, you join likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
Field Planning Specialist employer: HCLTech
Contact Detail:
HCLTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Planning Specialist
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as ServiceNow, Power BI, and data lake architecture. Having a solid understanding of these tools will not only boost your confidence but also allow you to speak knowledgeably during interviews.
✨Tip Number 2
Network with current or former employees of HCLTech on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and the specifics of the Field Planning Specialist role, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with user experience (UX) improvements and how you've previously driven strategic initiatives. Be ready to share specific examples that demonstrate your ability to enhance performance and automation, as these are key aspects of the role.
✨Tip Number 4
Show your enthusiasm for the company's mission and values, particularly their commitment to making a positive impact. Research HCLTech's recent projects or initiatives related to CSR or diversity, and be prepared to discuss how you can contribute to these efforts in your role.
We think you need these skills to ace Field Planning Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Field Planning Specialist position. Highlight key skills such as EUC architecture, data integration, and experience with tools like Power BI and ServiceNow.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills that align with the job. Emphasise your familiarity with technologies mentioned in the job description, such as VDI, AVD, and data lake architecture.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the company's mission. Mention specific projects or experiences that demonstrate your ability to drive strategic initiatives and enhance user experience.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at HCLTech
✨Understand the Role
Make sure you have a solid grasp of what a Field Planning Specialist does. Familiarise yourself with the key responsibilities mentioned in the job description, such as establishing the Experience Management Office and integrating data sources. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Relevant Experience
Prepare to discuss your previous experiences that align with the requirements of the position. Highlight any work you've done with EUC architecture, data lakes, or analytics platforms. Use specific examples to illustrate how your skills can contribute to the company's goals.
✨Prepare Questions
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and ongoing projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Demonstrate Your Problem-Solving Skills
Given the focus on enhancing user experience and automating processes, be ready to discuss how you've tackled challenges in the past. Think of specific instances where you identified gaps and implemented solutions, especially in relation to user experience or data integration.
