Enterprise Architect (EA) — Autonomous Network Operations (ANO)

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments — no matter how big or small — can be traced back to an idea’s single spark. It’s that spark — that inner drive — that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

About Role: Google Cloud Professional Services (PSO) is seeking a highly experienced Enterprise Architect (EA) to lead the strategic technical transformation of the customer account. The successful candidate will act as the technical lead for high-stakes deliveries, including the ANO platform, which enables intent-based closed-loop automation for Google Cloud Platform (GCP). You will work directly with executive leadership at customer’s end to drive technical strategy, deal scoping, and the implementation of a 'stateful' delivery model that moves beyond manual tuning to true network autonomy.

Core Responsibilities

• Strategic Technical Leadership: Serve as the primary architect for the ANO program, overseeing the transition from reactive network operations to a cognitive, self-healing architecture.
• Intent-Based Automation: Lead the design and deployment of intent-driven, closed-loop architectures that translate high-level business goals into automated resource-level adaptations across RAN, Transport, and Core domains.
• Cognitive Service Healing: Orchestrate cross-domain reasoning systems that utilize AI agents and global telemetry to proactively identify and resolve silent network degradation before user impact occurs.
• Digital Twin & Data Strategy: Oversee the implementation of the Network Digital Twin utilizing Spanner Graph and BigQuery (UPM 3.0) for real-time root cause analysis (RCA) and simulation.
• Industry Standards Alignment: Ensure all architectural blueprints align with TM Forum Autonomous Network (AN) frameworks (e.g., TMF921 Intent APIs) and the joint Google implementation guide.
• Knowledge Management: Direct the rollout of the Knowledge Catalog and Dataplex foundation to unify fragmented network telemetry and documentation.

Technical Requirements

• Domain Required Expertise: Search, and AI-powered near real-time network optimization tools.
• Data Architecture: Spanner Graph, BigQuery (UPM 3.0), Dataplex, and automated data ingestion pipelines.
• Networking & Telco: Deep understanding of OSS/BSS, CNF/VNF onboarding, 5G Core, and Autonomous Network Operation (ANO) frameworks.
• Closed-Loop Ops: Intent-driven orchestration, automated RCA, self-healing workflows, and AADE (Awareness, Analysis, Decision, Execution) cycle implementation.
• Security: Authentication, Authorization, and Audit (AAA) controls, Model Armor, and Sovereignty/Data.