At a Glance
- Tasks: Lead the design and evolution of enterprise ServiceNow platforms for digital transformation.
- Company: Join a forward-thinking company driving innovation in technology solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career advancement and skill development.
- Why this job: Make a significant impact by shaping the future of ServiceNow solutions.
- Qualifications: Strong experience with ServiceNow architecture and excellent stakeholder management skills.
The predicted salary is between 63000 - 77000 Β£ per year.
We are seeking an experienced Service Now Platform Architect to lead the design, governance, and strategic evolution of enterprise Service Now platforms.
The successful candidate will be responsible for defining platform architecture, ensuring adherence to best practices, and driving scalable, secure, and high-performing Service Now solutions aligned to business objectives.
This is an excellent opportunity to work with stakeholders across business and technology functions, delivering digital transformation initiatives on the Service Now platform.
- Required Skills & Experience
- Strong experience as a Service Now Architect, Lead Consultant, or Senior Technical Architect.
- Deep expertise across the Service Now platform, including architecture, configurations, scripting, and integrations.
β’ Hands-on experience with multiple Service Now modules such as
- ITSM
- ITOM
- ITAM
- HRSD
- CSM
- CMDB
- Service Portal / Employee Center
- Strong knowledge of Java Script, REST/SOAP APIs, Integration Hub, and platform automation.
- Experience designing enterprise-scale Service Now environments and governance frameworks.
- Strong stakeholder management, communication, and presentation skills.
- Proven ability to lead multidisciplinary delivery teams and engage with senior leadership.
- Preferred Qualifications
- Service Now Certified Technical Architect (CTA) or Certified Master Architect.
- Service Now Certified System Administrator (CSA).
- Service Now Certified Application Developer (CAD).
- Cloud experience with AWS, Azure, or Google Cloud.
ServiceNow Platform Architect in Edinburgh employer: HCLTech
HCLTech is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow their skills in cutting-edge technologies. With a global presence and a commitment to employee development, HCLTech offers numerous opportunities for career advancement, particularly in the exciting field of AI and frontend development. Joining our team means being part of a collaborative environment that values creativity and encourages meaningful contributions to impactful projects.