At a Glance
- Tasks: Manage trade surveillance processes and ensure regulatory compliance across multiple asset classes.
- Company: Join a leading firm in Capital Markets focusing on innovative surveillance solutions.
- Benefits: Enjoy competitive compensation and opportunities for professional growth within the financial sector.
- Other info: Familiarity with financial regulations such as MiFID II is a plus.
- Why this job: This role offers a chance to influence cross-platform integration initiatives in a dynamic environment.
- Qualifications: Strong understanding of Trade Surveillance and experience with data platforms like ODP or FDP required.
The predicted salary is between 60000 - 80000 £ per year.
Domain & Functional Expertise
- Strong understanding of Trade Surveillance within Capital Markets (Markets/Equities/Derivatives)
- Knowledge of end-to-end surveillance lifecycle, including:
- Trading activity and product coverage
- Alert generation, tuning, and investigation workflows
- Regulatory and risk compliance frameworks
- Familiarity with new product onboarding processes and surveillance impact assessment
- Awareness of multiple asset classes (e.g., swaps, futures, equities)
- Data ingestion, enrichment, and data quality management
- Surveillance data flows and pipelines
- Experience working with data platforms (e.g., ODP, FDP or similar enterprise data lakes)
- Ability to translate business surveillance requirements into data/technical specifications
Journey Mapping & Business Analysis
- Process flow creation (BPMN/Visio or equivalent)
- Surveillance narratives/documentation
- Strong business analysis skills, including:
- Gap analysis
- Capability assessment
- Requirement elicitation and documentation
Integration & Cross-Platform Experience
- Experience working across platforms
- Ability to:
- Identify dependencies and sequencing risks
- Support cross-platform integration initiatives
- Ensure early alignment of surveillance requirements in change delivery
Risk, Governance & Delivery
- Risk identification and mitigation
- Regulatory compliance and governance frameworks
- Experience in:
- Raising and managing delivery risks, gaps, and controls
- Supporting prioritisation trade-offs and residual risk decisions
Stakeholder Management & Collaboration
- Proven ability to work with:
- Product teams
- Data teams
- COO / Operations stakeholders
- Strong communication skills to bridge business and technology teams
- Ability to influence planning, prioritisation, and decision-making forums
Change & Delivery Experience
- Experience supporting:
- Regulatory change and remediation programs
- Growth initiatives and platform enhancements
- Feature-level planning and lab-level prioritisation
Nice-to-Have Skills
- Experience with surveillance tools/platforms (Actimize, SMARTS, etc.)
- Knowledge of financial regulations (e.g., Market Abuse, MiFID II)
- Exposure to data analytics / SQL for validation or investigation
Customer Journey Manager employer: HCLTech
This company is a prominent player in Capital Markets, offering robust trade surveillance solutions. Located in a vibrant financial district, they provide competitive benefits including professional development opportunities and a collaborative work environment. The team values innovation and compliance, making it an exciting place for career growth.
We think you need these skills to ace Customer Journey Manager
Trade Surveillance
Capital Markets Knowledge
End-to-End Surveillance Lifecycle
Regulatory Compliance Frameworks
Data Quality Management
Surveillance Data Flows
Data Platforms Experience
